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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsSoftware Maintenance and Support Services for Environmental Permit Management System
    Closed contract

    Software Maintenance and Support Services for Environmental Permit Management System

    Contract value
    BGN 30k
    Closed 2 Feb 2026

    This procurement contract is for the provision of maintenance and support services for an information system that manages and maintains the register of integrated environmental permits in accordance with Article 129, Paragraph 1 of the Environmental Protection Act. The contractor will be responsible

    🇧🇬BulgariaPublished 30 Dec 2025· 10 months agoviaTED
    Contract value
    BGN 30k
    Closed 2 Feb 2026
    Tender deadline passed on 2 Feb 2026.

    Decision brief

    4 fields
    • Contract value
      est.BGN 30,000
      BGN
    • Tender closed
      2 Feb 2026
      9 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇧🇬Bulgaria

    Lifecycle

    Closed

    Tender closed on 2 Feb 2026. Awaiting award.

    30 Dec 2025Today2 Feb 2026

    Brief

    This procurement contract is for the provision of maintenance and support services for an information system that manages and maintains the register of integrated environmental permits in accordance with Article 129, Paragraph 1 of the Environmental Protection Act. The contractor will be responsible for: 1. Resolving issues that affect the functionality of the information system, including: 1.1. Fixing software bugs and configuration issues within one business day; 1.2. Assisting with software configuration changes as needed, also within one business day; 1.3. Addressing other technical malfunctions within one business day. Note: These activities will be performed upon notification of issues from the contracting authority. 2. Weekly review of system logs for errors and unauthorized access attempts. 3. Monthly preventive maintenance of the software application and database. 4. Ongoing integration with other systems, with a workload not exceeding 24 person-hours per year. 5. Providing user consultations (experts from the Ministry of Environment and Water) regarding the system's functionality during business hours (9:00 AM to 5:30 PM) through an automated inquiry system, email, or phone for urgent issues. 6. Restoring the information system and data in case of a crash, including from backups, within one business day after notification. 7. Updating and delivering new documentation versions when discrepancies with actual functionalities are found. 8. If necessary, performing a one-time migration of the information system to a different IT infrastructure, including building a resilient virtualization platform, migrating the system, testing functionalities post-migration, and putting the migrated system into operation. The software applications covered by this contract are built on the following technological platform: Internet Information Server 7.5, .NET Framework 4.5, ASP.NET 4.5, ASP.NET WebApi, and C#. The database management system is Microsoft SQL Server Standard Edition 2012, with a possibility of upgrading to a higher version.

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    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    869868-2025

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    Buyer
    Ministry of Environment and Waters
    Sector
    IT & Software