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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsHelp Desk and Support Services for Medicalc4 Clinical Information System
    Awarded contract

    Help Desk and Support Services for Medicalc4 Clinical Information System

    Awarded
    CZK 9.4m
    Published 22 Dec 2025

    This public procurement contract involves the service support for the Medicalc4 clinical information system and the joint development of additional modules for the system on an indefinite basis. The total estimated value of the contract is 9.424 million CZK excluding VAT. **Area 1: Service Support

    🇨🇿Czech RepublicPublished 22 Dec 2025· 7 months agoviaTED
    Awarded
    CZK 9.4m
    Published 22 Dec 2025

    Decision brief

    4 fields
    • Contract value
      CZK 9,424,000
      CZK
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇨🇿Czech Republic

    Suppliers

    3 suppliers
    • MS
      MEDICALC SOFTWARE SRO
    Lead contractor
  1. MS
    Medicalc software s.r.o.
    Lead contractor
  2. MS
    Medicalc software s.r.o.
    Consortium partner
  3. Lifecycle

    Awarded

    Contract awarded. Originally published 7 months ago.

    22 December 2025
    Awarded — no open tender advertised

    Brief

    This public procurement contract involves the service support for the Medicalc4 clinical information system and the joint development of additional modules for the system on an indefinite basis. The total estimated value of the contract is 9.424 million CZK excluding VAT. **Area 1: Service Support for Medicalc4 Clinical Information System** includes: - Helpdesk service using the EvZa system (https://evza.medicalc.cz/Cert/Seznam.php) available 24/7/365 - Hotline service for reporting and resolving emergencies available 24/7/365, and for telephone consultation services at least 8 hours a day, 5 days a week. - Implementation of legislative changes - Bug fixes - Provision of new versions of standard modules (development of the standard system) - Management of the central treatment module (overview of administered medications) - Management of the module for connection to the ARI/ILI registry (registry of acute respiratory infections) - Optimization of Medicalc4 operations based on the client's requests. This area of the contract will be paid as a flat fee, invoiced by the supplier at the end of each calendar month for the previous month, with a payment term of 30 days. **Area 2: Joint Development of Additional Modules for Medicalc4** includes the development of modules that are not part of the standard system, such as: - Modules programmed by FNP employees for FNP needs - Modules programmed by Medicalc Software s.r.o. (MC SW) employees for FNP needs - Modules programmed in collaboration between MC SW and FNP for FNP needs - Modules programmed in collaboration between MC SW and FNP for all MC SW customers. This area of the contract will be paid based on the actual hours worked on completed and delivered modules, invoiced by the supplier at the end of each calendar month for the previous month, with a payment term of 30 days. The contract will also include the settlement of copyright and the rights to use these additional modules.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, FACULTY HOSPITAL PILSEN has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. MEDICALC SOFTWARE SRO1× · 50%
    2. Medicalc software s.r.o.1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, SOFTCAT LTD - FCA — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    856914-2025
    FH
    Buyer
    FACULTY HOSPITAL PILSEN
    Sector
    IT & Software