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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsAI-Powered Tenant Engagement and Income Analytics Services
    Awarded contract

    AI-Powered Tenant Engagement and Income Analytics Services

    Awarded
    £857.5k
    Published 3 Nov 2026

    AI and Machine Learning platform to optimize tenant engagement and help housing officers prioritize caseloads using income analytics.

    🇬🇧United KingdomPublished 3 Nov 2026· YesterdayviaContracts Finder
    Awarded
    £857.5k
    Published 3 Nov 2026

    Decision brief

    4 fields
    • Contract value
      £857,530
      Pounds sterling
    • Tender closed
      31 Aug 2026
      2 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • VO
      VOICESCAPE LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    3 Nov 202631 Aug 2026

    Brief

    This is a call-off opportunity from the G Cloud 14 framework seeking AI and Machine Learning solutions for tenant engagement and income management. The service should support housing officers by recommending appropriate caseload assignments and prioritizing cases based on tenant income levels and housing needs. The solution will help streamline tenant services, improve case management efficiency, and enable data-driven decision-making for housing organizations. Suppliers should demonstrate expertise in AI/ML implementation, housing sector knowledge, and integration capabilities with existing tenant management systems.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, SOUTH TYNESIDE COUNCIL has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. Education Software Solutions Limited1× · 25%
    2. WELFARE CALL LAC LIMITED1× · 25%
    3. CIVICA UK LIMITED1× · 25%
    4. VOICESCAPE LIMITED1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    35f09652-4d92-42d9-b8cd-6f31ffccb64c-920425

    Your fit

    Could you win the next one?

    This went to VOICESCAPE LIMITED. Sonar reads SOUTH TYNESIDE COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    ST
    Buyer
    SOUTH TYNESIDE COUNCIL
    Sector
    IT & Software