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    ContractsRetail EPOS Till System Upgrade - University Hospitals Birmingham
    Open tender

    Retail EPOS Till System Upgrade - University Hospitals Birmingham

    Contract value
    £150k
    Published 22 May 2026

    University Hospitals Birmingham is upgrading retail EPOS systems across multiple hospital sites with modern till hardware, software, and payment integration, seeking experienced suppliers for capital installation and ongoing support services.

    🇬🇧United Kingdom· EnglandPublished 22 May 2026· 3 months agoviaFind a Tender
    Contract value
    £150k
    Published 22 May 2026

    Decision brief

    4 fields
    • Contract value
      £150,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 months ago.

    22 May 2026
    Open tender · no closing date published

    Brief

    University Hospitals Birmingham is seeking suppliers to upgrade its Electronic Point of Sale (EPOS) systems across retail areas at Queen Elizabeth, Good Hope, Heartlands, and Solihull hospitals. The project will modernise outdated till hardware and software to improve operational efficiency, payment processing, customer experience, and reporting capabilities. Key requirements include: replacement of legacy till hardware (terminals, screens, drawers, barcode scanners, and printers); upgrade of retail EPOS software; integration with existing payment providers (WorldPay/Verifone); enhanced back-office functionality and reporting; improved cybersecurity and IT compliance; and evaluation of SQL hosting versus cloud-based solutions. The project also includes reviewing self-serve kiosk implementations. Capital funding has been approved for year-one hardware procurement and implementation, with recurring annual costs for software licensing, support, maintenance, and merchant services to be funded through departmental budgets. Suppliers should demonstrate experience in healthcare retail technology, payment system integration, and compliance with NHS IT governance standards.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST has awarded 1 contract to 1 supplier.

    Who wins here
    1. STATIC SYSTEMS GROUP LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a1e0
    UH
    Buyer
    UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST
    Sector
    IT & Software