Procurement of New Case Management System

Norwegian Accreditation is seeking suppliers for a new case management system (NAFS). This procurement involves acquiring a professional system that supports process and case management, self-service capabilities, and data analysis. Key components of the delivery include: 1. Cloud Service: A standardized software platform, infrastructure, and computing resources provided as an online service, potentially integrated with the existing Microsoft environment of the Contracting Authority. 2. Configuration and Development: Customization and integration of functionalities on the Cloud service. 3. Management: Ongoing monitoring, maintenance, and development of the Cloud service and its integrations. This opportunity is valued at 19 million euros.