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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCall Center Services Contract
    Awarded contract

    Call Center Services Contract

    Awarded
    €10.4m
    Published 8 Sept 2025

    AOK Bayern - Die Gesundheitskasse is seeking suppliers to provide call center services, including both inbound and outbound communication. The total value of the contract is approximately €10,352,000. This opportunity is aimed at suppliers who can deliver efficient and effective call center operatio

    🇩🇪GermanyPublished 8 Sept 2025· 11 months agoviaTED
    Awarded
    €10.4m
    Published 8 Sept 2025

    Decision brief

    4 fields
    • Contract value
      €10,352,000
      Euros
    • Closing date
      Rolling
      No closing date published
    • Sector
      Healthcare & Medical
      Browse related listings
    • Location
      🇩🇪Germany

    Suppliers

    2 suppliers
    • AG
      ASF GMBH
      Lead contractor
  1. AG
    ASF GMBH
    Consortium partner
  2. Lifecycle

    Awarded

    Contract awarded. Originally published 11 months ago.

    8 September 2025
    Awarded — no open tender advertised

    Brief

    AOK Bayern - Die Gesundheitskasse is seeking suppliers to provide call center services, including both inbound and outbound communication. The total value of the contract is approximately €10,352,000. This opportunity is aimed at suppliers who can deliver efficient and effective call center operations to support the health insurance needs of AOK Bayern. For more details, please visit the official notice at the provided link.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In professional services, AOK BAYERN THE HEALTH INSURANCE FUND has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. ASF GMBH1× · 50%
    2. SCHUTZSCHILD SECURITY COMPANY LTD1× · 50%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    587187-2025
    AB
    Buyer
    AOK BAYERN THE HEALTH INSURANCE FUND
    Sector
    Healthcare & Medical