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    ContractsDidcot Town Council IT Support Services Contract
    Awarded contract

    Didcot Town Council IT Support Services Contract

    Status
    Awarded
    Published 11 Sept 2026

    Didcot Town Council is seeking an experienced IT support provider to deliver comprehensive managed IT services, infrastructure management, and staff training across Council operations.

    🇬🇧United Kingdom· South EastPublished 11 Sept 2026· 1 month agoviaFind a Tender
    Status
    Awarded
    Published 11 Sept 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Suppliers

    1 supplier
    • CG
      Cloudy Group Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    11 September 2026
    Awarded — no open tender advertised

    Brief

    Didcot Town Council is seeking a dedicated IT support service provider to manage comprehensive technology services for the Council. Key responsibilities include: providing ongoing technical support to staff and councillors for Council-issued devices (laptops, tablets, mobile phones, printers); managing Microsoft 365 accounts and SharePoint document maintenance; delivering security management for the Council's IT systems; administering WiFi networks and internet connectivity across multiple Council buildings; resolving issues with third-party specialist software; delivering staff and councillor training programs with emphasis on cybersecurity awareness and phishing prevention; executing ad hoc IT projects including software upgrades and new infrastructure (such as connectivity solutions for a new Community Centre opening November 2025); and providing optional quotations for VoIP telephony and mobile services. The successful provider will deliver a detailed service level agreement with defined response times and assign a dedicated, proactive account manager to attend regular meetings and provide ongoing management and updates of the Council's IT requirements.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In facilities management, Didcot Town Council has awarded 1 contract to 1 supplier.

    Who wins here
    1. Cloudy Group Ltd1× · 100%

    Across facilities management, the most active winners are NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL, TUNSTALL HEALTHCARE UK LTD, NHS ENGLAND — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-056633

    Your fit

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    DT
    Buyer
    Didcot Town Council
    Sector
    Facilities Management