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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIT Service Management System Delivery and Support
    Closed contract

    IT Service Management System Delivery and Support

    Contract value
    PLN 2.4m
    Closed 13 Aug 2025

    This contract involves the delivery of an IT Service Management (ITSM) system, including necessary licenses, implementation, and technical support from the manufacturer. Key components of the contract include: 1) Providing the ITSM system with required licenses; 2) Implementing the system; 3) Develo

    🇵🇱PolandPublished 8 Jul 2025· 1 years agoviaTED
    Contract value
    PLN 2.4m
    Closed 13 Aug 2025
    Tender deadline passed on 13 Aug 2025.

    Decision brief

    4 fields
    • Contract value
      est.PLN 2,439,024
      PLN
    • Tender closed
      13 Aug 2025
      1 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇵🇱Poland

    Lifecycle

    Closed

    Tender closed on 13 Aug 2025. Awaiting award.

    8 Jul 2025Today13 Aug 2025

    Brief

    This contract involves the delivery of an IT Service Management (ITSM) system, including necessary licenses, implementation, and technical support from the manufacturer. Key components of the contract include: 1) Providing the ITSM system with required licenses; 2) Implementing the system; 3) Developing and delivering post-implementation documentation; 4) Conducting three technical training sessions after system implementation; 5) Providing ongoing technical support; 6) Enabling IT infrastructure auditing and inventory; 7) Offering a warranty for the implemented system. A detailed description of the contract, including quality requirements for the main components, is provided in Annex 9 of the procurement documentation.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    444951-2025

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    CENTRAL PRISON ADMINISTRATION
    Sector
    IT & Software