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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsProcurement of Software for Remote Consultation and Chat Services
    Closed contract

    Procurement of Software for Remote Consultation and Chat Services

    Tender closed
    30 Jun 2025
    16 months ago

    The Eastern Uusimaa Welfare Area is initiating a procurement process to acquire a software service that enables communication between clients and professionals through chat and video connections (hereafter referred to as the Software Service). The strategy of the Eastern Uusimaa Welfare Area include

    🇫🇮FinlandPublished 23 Jun 2025· 1 years agoviaTED
    Tender closed
    30 Jun 2025
    16 months ago
    Tender deadline passed on 30 Jun 2025.

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      30 Jun 2025
      1 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇫🇮Finland

    Lifecycle

    Closed

    Tender closed on 30 Jun 2025. Awaiting award.

    23 Jun 2025Today30 Jun 2025

    Brief

    The Eastern Uusimaa Welfare Area is initiating a procurement process to acquire a software service that enables communication between clients and professionals through chat and video connections (hereafter referred to as the Software Service). The strategy of the Eastern Uusimaa Welfare Area includes the development of effective digital, mobile, and mobile services to complement traditional services. The goal is to significantly increase digital transactions by 2025. Currently, electronic services in the Eastern Uusimaa Welfare Area are fragmented, and the implementation methods vary by municipality. The service structure is cumbersome because digital services have not been utilized to the desired extent. The Eastern Uusimaa Welfare Area aims to provide citizens with the opportunity to handle social and health service transactions electronically across the entire geographical area. The chat and video consultation functionalities are intended to be implemented in primary healthcare, dental care, and social services. The goal of electronic transactions is to free up professionals' time from phone calls and streamline the client's experience.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    403796-2025

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    EU
    Buyer
    EASTERN UUSIMAA WELFARE AREA
    Sector
    IT & Software