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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsMicrosoft Teams Direct Routing Implementation and Management
    Awarded contract

    Microsoft Teams Direct Routing Implementation and Management

    Awarded
    £156k
    Published 25 Jun 2026

    Design and deploy Microsoft Teams Direct Routing with SBC integration, SIP provisioning, emergency calling, security compliance, and full managed services including monitoring and user enablement.

    🇬🇧United Kingdom· EnglandPublished 25 Jun 2026· 2 months agoviaFind a Tender
    Awarded
    £156k
    Published 25 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £155,999
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • CI
      CINOS LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    25 June 2026
    Awarded — no open tender advertised

    Brief

    This opportunity involves the complete design, deployment, and ongoing management of Microsoft Teams Direct Routing using certified Session Border Controller (SBC) technology. Key deliverables include: provisioning SIP trunks and carrier services with numbering and fraud protection; managing number porting, Direct Inward Dialing (DDI), and emergency call routing (999/112); integrating Spectralink IP-DECT systems via SIP through the SBC; developing strategies for analogue and legacy lines using ATAs, gateways, or alternative PSTN solutions; implementing Quality of Service (QoS) design with DSCP marking and bandwidth planning; providing 24/7 testing and monitoring; delivering comprehensive reporting through Teams Call Quality Dashboard (CQD), provider portals, and usage analytics; ensuring security and compliance including ISO 27001 certification, UK GDPR/DPA 2018 adherence, call encryption, and audit logging; and managing a phased migration approach encompassing pilot testing, staff training, documentation, and knowledge transfer to ensure successful adoption and operational readiness.

    Track record

    5 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, UK ATOMIC ENERGY AUTHORITY has awarded 5 contracts to 4 suppliers.

    Who wins here
    1. Universidad de alicante2× · 40%
    2. Vision ERP1× · 20%
    3. The Taylor Clarke Partnership Ltd1× · 20%
    4. CINOS LIMITED1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06bcbc
    UA
    Buyer
    UK ATOMIC ENERGY AUTHORITY
    Sector
    IT & Software