Research on Collaborative ICT Service Delivery Models Across Local Councils

This research opportunity seeks to identify the key factors that make collaborative Information and Communications Technology (ICT) service delivery successful when shared across multiple councils and local government organisations. The research will examine various collaborative arrangements beyond traditional shared service models, including lead authority models, partnership structures, jointly managed services, and other shared responsibility approaches. The research aims to provide practical insights into what arrangements should be established from the beginning to ensure effective operations, clear accountability, sound decision-making, and strong service performance. This is an ideal opportunity for research organisations, consultants, or academic institutions with expertise in local government ICT services, organisational collaboration, and service delivery models to contribute sector-wide learning.