Insurance Repair Surveying and Claims Management Services

This opportunity seeks a service provider to manage surveying and claims for both insured and non-insured property repairs. The contractor will handle claims appointment, contractor management, and payment processing on behalf of the client. The contract comprises two components: (1) claims management fees representing approximately 20% of total contract value, which may vary based on claim volume and value, and (2) reimbursable costs representing approximately 80%, consisting of insurer-paid claims for covered losses and contractor payments for non-insured repairs. Contract value estimates are based on historical case volumes and spending patterns from 2022-2026 and may fluctuate during the contract term based on actual claim activity. Interested suppliers should review the tender documents on the eSourcing portal for complete details.