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    ContractsOut of Hours Call Handling Service - Market Feedback Request
    Open tender

    Out of Hours Call Handling Service - Market Feedback Request

    Metropolitan Housing Trust Ltd invites suppliers to provide feedback on planned Out of Hours Call Handling Service through a market engagement exercise by 17 September 2026.

    🇬🇧United Kingdom· LondonPublished 27 Aug 2026· TodayviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    27 August 2026
    Open tender · no closing date published

    Brief

    Metropolitan Housing Trust Ltd (MHT) is seeking supplier feedback through a Soft Market Engagement (SME) exercise on the future delivery of an Out of Hours Call Handling Service. This non-competitive consultation will inform MHT's service specification, commercial strategy, and procurement approach. Suppliers are invited to review the provided documentation and submit feedback by 17 September 2026. This is a market research exercise and will not result in contract awards. For additional information, visit the eSourcing portal or submit your response through the provided link.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In professional services, Metropolitan Housing Trust Limited has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. GARTNER U.K. LIMITED1× · 50%
    2. Just Communications Ltd1× · 50%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06ee12
    MH
    Buyer
    Metropolitan Housing Trust Limited
    Sector
    Professional Services