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    ContractsSwitchboard Console Software Supply and Support
    Awarded contract

    Switchboard Console Software Supply and Support

    Awarded
    £26k
    Published 12 Jun 2026

    Three-year supply contract for switchboard console software to provide centralized call handling for telephony operations via NOECPC framework.

    🇬🇧United KingdomPublished 12 Jun 2026· 4 months agoviaContracts Finder
    Awarded
    £26k
    Published 12 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £26,009
      Pounds sterling
    • Tender closed
      1 Jun 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • ID
      INSIGHT DIRECT UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    12 Jun 2026Today1 Jun 2026

    Brief

    The Contracting Authority is seeking Console Call Director Switchboard Software to establish a centralized call-handling interface for its telephony solutions. This is a 3-year fixed-term call-off contract with no renewal options, awarded through the NOECPC Total Technology Solutions framework. The contract value stated covers the entire 3-year duration. The software must integrate with existing telephony systems to provide unified call management capabilities for enhanced operational efficiency.

    Track record

    8 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In it software, UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST has awarded 8 contracts to 6 suppliers.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED2× · 25%
    2. ENDOSOFT LIMITED2× · 25%
    3. Vital Hub UK1× · 13%
    4. SOFTCAT PLC1× · 13%
    5. IDEAGEN TECHNOLOGY LIMITED1× · 13%
    6. NETCALL TECHNOLOGY LIMITED1× · 13%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    cf148b3d-1832-4f3d-88f9-35c8337bfd4b-901980

    Your fit

    Could you win the next one?

    This went to INSIGHT DIRECT UK LIMITED. Sonar reads UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST's work like this against your business — who holds it, and whether you could compete or partner next time.

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    UL
    Buyer
    UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST
    Sector
    IT & Software