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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsSwitchboard Console Software Supply and Support
    Awarded contract

    Switchboard Console Software Supply and Support

    Awarded
    £26k
    Published 12 Jun 2026

    Three-year supply contract for switchboard console software to provide centralized call handling for telephony operations via NOECPC framework.

    🇬🇧United KingdomPublished 12 Jun 2026· 3 months agoviaContracts Finder
    Awarded
    £26k
    Published 12 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £26,009
      Pounds sterling
    • Tender closed
      1 Jun 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • ID
      INSIGHT DIRECT UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    12 Jun 2026Today1 Jun 2026

    Brief

    The Contracting Authority is seeking Console Call Director Switchboard Software to establish a centralized call-handling interface for its telephony solutions. This is a 3-year fixed-term call-off contract with no renewal options, awarded through the NOECPC Total Technology Solutions framework. The contract value stated covers the entire 3-year duration. The software must integrate with existing telephony systems to provide unified call management capabilities for enhanced operational efficiency.

    Track record

    6 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST has awarded 6 contracts to 4 suppliers.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED2× · 33%
    2. ENDOSOFT LIMITED2× · 33%
    3. SOFTCAT PLC1× · 17%
    4. IDEAGEN TECHNOLOGY LIMITED1× · 17%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    cf148b3d-1832-4f3d-88f9-35c8337bfd4b-901980
    UL
    Buyer
    UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST
    Sector
    IT & Software