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    ContractsIntermediary Services Market Engagement - Ministry of Justice
    Open tender

    Intermediary Services Market Engagement - Ministry of Justice

    Contract value
    £220m
    Published 9 Sept 2026

    The Ministry of Justice is exploring future delivery models for intermediary services supporting vulnerable participants across the justice system through preliminary market engagement.

    🇬🇧United Kingdom· LondonPublished 9 Sept 2026· 1 month agoviaFind a Tender
    Contract value
    £220m
    Published 9 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £220,000,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 month ago.

    9 September 2026
    Open tender · no closing date published

    Brief

    The Ministry of Justice (MoJ) is conducting preliminary market engagement to explore the future delivery of intermediary services across the justice sector. This notice is published for transparency under the Procurement Act 2023 and does not indicate the start of a formal procurement process. The MoJ is considering how to consolidate and improve intermediary services currently delivered through multiple channels: the HMCTS Appointed Intermediary Services Frameworks (HAIS), the Witness Intermediary Scheme (WIS), ad hoc services supporting His Majesty's Prison and Probation Service (HMPPS), and the Parole Board. Intermediary services involve specialist communication professionals who assess and meet the communication needs of vulnerable witnesses, defendants, and other parties in the justice system. Intermediaries conduct assessments, provide written and oral reports on communication requirements, and implement appropriate measures during court hearings, interviews, and other proceedings to ensure vulnerable persons can participate effectively and provide complete, coherent evidence. The MoJ is seeking early engagement from the market to understand service delivery options and supplier capabilities before developing a full procurement strategy.

    Track record

    34 awards · 31 winners
    Open field

    No single supplier dominates the field.

    In this category, MINISTRY OF JUSTICE has awarded 34 contracts to 31 suppliers.

    Who wins here
    1. Prison Advice & Care Trust (pact)3× · 9%
    2. CHANGE GROW LIVE2× · 6%
    3. WHITECHAPEL CENTRE1× · 3%
    4. City in the Community CITC1× · 3%
    5. TURNSTYLE CIC1× · 3%
    6. INGEUS UK LIMITED1× · 3%

    +25 more suppliers

    Across this category, the most active winners are SAXTON, Prison Advice & Care Trust (pact), BRUKER UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05eaec

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    Your fit

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    A straight answer for your business — bid, partner or pass — based on who wins MINISTRY OF JUSTICE's work like this.

    34 awards · 31 firms

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    MJ
    Buyer
    MINISTRY OF JUSTICE
    Sector
    Professional Services