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    ContractsDigital Case Management Platform for Subject Access Requests
    Open tender

    Digital Case Management Platform for Subject Access Requests

    Contract value
    £4.4m
    Published 1 Sept 2026

    The Home Office seeks a digital case-management platform to modernize Subject Access Request processing with configurable workflows and managed services.

    🇬🇧United Kingdom· LondonPublished 1 Sept 2026· 1 months agoviaFind a Tender
    Contract value
    £4.4m
    Published 1 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £4,388,800indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 months ago.

    1 September 2026
    Open tender · no closing date published

    Brief

    The Home Office is procuring an end-to-end digital case-management platform with configuration, integration, implementation, and managed-service support for its Subject Access Request Unit. The solution will streamline processing of Subject Access Requests as the primary use case, with configurable workflows to also support Freedom of Information requests and Parliamentary Questions. Key capabilities include: secure, configurable case management; customer submission and identity verification; automated workflows with deadline tracking and audit trails; document handling and redaction; management reporting; integration with approved systems; data migration from existing systems; training and go-live support; and long-term managed services including maintenance, security, and support. The Home Office will conduct procurement under the Procurement Act 2023 using a two-stage Competitive Flexible Procedure. Scope, timeline, contract duration, estimated value, and detailed requirements remain subject to refinement. Interested suppliers should monitor for procurement updates and documentation.

    Track record

    45 awards · 32 winners
    Open field

    No single supplier dominates the field.

    In it software, HOME OFFICE has awarded 45 contracts to 32 suppliers.

    Who wins here
    1. DELOITTE LLP9× · 20%
    2. KAINOS SOFTWARE LIMITED3× · 7%
    3. DATA-EDGE ANALYTICS LTD2× · 4%
    4. WELLINGTONE LIMITED2× · 4%
    5. BAE Systems Applied Intelligence Limited2× · 4%
    6. IBM UNITED KINGDOM LIMITED1× · 2%

    +26 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06ef6e

    Track

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    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins HOME OFFICE's work like this.

    45 awards · 32 firms

    Check my fit

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    HO
    Buyer
    HOME OFFICE
    Sector
    IT & Software