BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsFault Reporting and Case Management System Procurement
    Awarded contract

    Fault Reporting and Case Management System Procurement

    Awarded
    £117.3k
    Published 9 Oct 2026

    36-month fault reporting and case management system contract worth up to £187,680 including VAT, with one optional extension available.

    🇬🇧United KingdomPublished 9 Oct 2026· 2 days agoviaContracts Finder
    Awarded
    £117.3k
    Published 9 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £117,300
      Pounds sterling
    • Tender closed
      6 Oct 2026
      4 days ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MT
      mySociety t/a. SocietyWorks Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 days ago.

    9 Oct 20266 Oct 2026

    Brief

    This is a 36-month service contract for a Fault Reporting and Case Management System with an option for one extension period. Initial Contract Term (36 months): - Value (excluding VAT): £117,300 - Value (including VAT): £140,760 Optional Extension: - One extension option available valued at £39,100 (excluding VAT) Total Potential Contract Value: - Excluding VAT: £156,400 (base term plus extension) - Including VAT: £187,680 (base term plus extension) This opportunity is suitable for suppliers offering fault tracking, incident management, and case handling solutions. The contract structure provides flexibility with an optional extension period for continued service delivery.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, BATH AND NORTH EAST SOMERSET COUNCIL has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. Time to Spare Ltd1× · 20%
    2. Locata Housing Services Limited1× · 20%
    3. mySociety t/a. SocietyWorks Ltd1× · 20%
    4. BIBLIOTHECA1× · 20%
    5. ARDENS HEALTH INFORMATICS LIMITED1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from BATH AND NORTH EAST SOMERSET COUNCIL

    4 listingsView all →
    AwardedConstruction🇬🇧United Kingdom

    Farrington Gurney Works - NEC4 ECC Option A Contract

    Construction works contract for Farrington Gurney using NEC4 ECC Option A fixed price terms with M Group.

    £1,300,000BATH AND NORTH EAST SOMERSET COUNCIL
    Published 5 Oct 2026
    ClosedConstruction🇬🇧United Kingdom

    Farrington Gurney Works - NEC4 ECC Option A Contract

    NEC4 ECC Option A contract for construction works at Farrington Gurney managed by M Group.

    est.£1,300,000BATH AND NORTH EAST SOMERSET COUNCIL
    Published 5 Oct 2026
    AwardedMedia & Communications🇬🇧United Kingdom

    Network Projects Kit Supply Contract

    29-month supply contract for Network Projects Kit worth up to £99,189.94 including VAT with no extension options.

    £82,658BATH AND NORTH EAST SOMERSET COUNCIL
    Published 25 Sept 2026
    AwardedIT & Software🇬🇧United Kingdom

    Best Start in Life Programme System

    Supply and implement the Best Start in Life Programme System with a 24-month initial term (£30,000 ex VAT) plus one optional extension, with total potential contract value of £45,000 ex VAT.

    £30,000BATH AND NORTH EAST SOMERSET COUNCIL
    Published 25 Sept 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇬🇧United Kingdom

    AI Deployment for Business Operations

    UK SMEs can secure £100,000-£200,000 in grants to deploy AI and machine learning solutions for operational automation and control.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Testing

    UK SMEs can secure £100,000-£200,000 in funding to deploy AI and Machine Learning solutions for compliance monitoring and verification in this Phase 1 programme.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI System Prototypes: Efficiency, Structure and Control

    UK SMEs can secure up to £1.66 million to develop and validate prototype AI systems with improved efficiency, structure, and control features.

    est.£1,660,000
    Published 12 Oct 2026
    IT & Software🇮🇪Ireland

    ICT Hardware and Peripherals - Supplier Panel

    GRI is seeking qualified suppliers to join a panel for the provision of ICT hardware and peripheral equipment.

    est.€125,000Irish Greyhound Racing
    Published 9 Oct 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    82ac97d7-1249-451e-b18d-d185c75ee257-917258

    Your fit

    Could you win the next one?

    This went to mySociety t/a. SocietyWorks Ltd. Sonar reads BATH AND NORTH EAST SOMERSET COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    BN
    Buyer
    BATH AND NORTH EAST SOMERSET COUNCIL
    Sector
    IT & Software