BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsFault Reporting and Case Management System Procurement
    Awarded contract

    Fault Reporting and Case Management System Procurement

    Awarded
    £117.3k
    Published 9 Oct 2026

    36-month fault reporting and case management system contract worth up to £187,680 including VAT, with one optional extension available.

    🇬🇧United KingdomPublished 9 Oct 2026· 3 weeks agoviaContracts Finder
    Awarded
    £117.3k
    Published 9 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £117,300
      Pounds sterling
    • Tender closed
      6 Oct 2026
      3 weeks ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MT
      mySociety t/a. SocietyWorks Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    9 Oct 2026Today6 Oct 2026

    Brief

    This is a 36-month service contract for a Fault Reporting and Case Management System with an option for one extension period. Initial Contract Term (36 months): - Value (excluding VAT): £117,300 - Value (including VAT): £140,760 Optional Extension: - One extension option available valued at £39,100 (excluding VAT) Total Potential Contract Value: - Excluding VAT: £156,400 (base term plus extension) - Including VAT: £187,680 (base term plus extension) This opportunity is suitable for suppliers offering fault tracking, incident management, and case handling solutions. The contract structure provides flexibility with an optional extension period for continued service delivery.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, BATH AND NORTH EAST SOMERSET COUNCIL has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. Time to Spare Ltd1× · 20%
    2. Locata Housing Services Limited1× · 20%
    3. mySociety t/a. SocietyWorks Ltd1× · 20%
    4. BIBLIOTHECA1× · 20%
    5. ARDENS HEALTH INFORMATICS LIMITED1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from BATH AND NORTH EAST SOMERSET COUNCIL

    4 listingsView all →
    AwardedTransport & Logistics🇬🇧United Kingdom

    Purchase of 2 Electric Vehicles

    Procurement for the purchase of 2 electric vehicles with a contract value of £36,151.50 (ex VAT).

    £36,152BATH AND NORTH EAST SOMERSET COUNCIL
    Published 30 Oct 2026
    AwardedTransport & Logistics🇬🇧United Kingdom

    7.5-Tonne Isuzu Electric Vehicle Repower with NTM Polybody Refurbishment

    Contract for electrification repower and refurbishment of a 7.5-tonne Isuzu vehicle with a 7-month term valued at £156,476 excluding VAT.

    £156,476BATH AND NORTH EAST SOMERSET COUNCIL
    Published 30 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Webcurl Software & Services Contract

    12-month contract for Webcurl Software & Services valued at £20,142.65 (inc VAT) with one optional extension available.

    £16,786BATH AND NORTH EAST SOMERSET COUNCIL
    Published 28 Oct 2026
    OpenIT & Software🇬🇧United Kingdom

    Spotler Software & Services Contract

    36-month software and services contract with Spotler valued at £57,371.04 including VAT, with optional extensions available.

    £47,809indicativeBATH AND NORTH EAST SOMERSET COUNCIL
    Published 27 Oct 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Using Satellites to Manage Heat and Humidity Risks in NHS Buildings

    Funding opportunity to develop satellite-enabled solutions for identifying and managing overheating risks in NHS buildings.

    £1,200,000indicativeDepartment for Science, Innovation & Technology
    Published 3 Nov 2026
    OpenIT & Software🇮🇪Ireland

    Ireland Energy Management System IT Services Contract Modification

    Ireland seeks IT services providers for a €45.8 million contract modification to maintain and enhance its critical Energy Management System infrastructure.

    EirGrid
    Published 3 Nov 2026
    OpenIT & Software🇬🇧United Kingdom

    Application Management Services for the Radiological Response and Emergency Management System

    Provide application management services for the UK's radiological monitoring and emergency response system.

    £27,700,000indicativeDepartment for Energy Security & Net Zero
    Published 2 Nov 2026
    IT & Software🇬🇧United Kingdom

    Integrated Financial Planning and Reporting System

    Implement an integrated budgeting, forecasting, and financial reporting platform that automates LeO's finance processes and integrates with existing systems.

    est.£100,000The Office for Legal Complaints
    Published 2 Nov 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    82ac97d7-1249-451e-b18d-d185c75ee257-917258

    Your fit

    Could you win the next one?

    This went to mySociety t/a. SocietyWorks Ltd. Sonar reads BATH AND NORTH EAST SOMERSET COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    BN
    Buyer
    BATH AND NORTH EAST SOMERSET COUNCIL
    Sector
    IT & Software