BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCare Coordination Centre Digital and Voice Communications System
    Awarded contract

    Care Coordination Centre Digital and Voice Communications System

    Awarded
    £205.4k
    Published 22 Sept 2026

    Procurement for a digital and voice communication system to support a 24/7 regional care coordination centre managing community health services across East and West Suffolk.

    🇬🇧United Kingdom· East of EnglandPublished 22 Sept 2026· 3 weeks agoviaFind a Tender
    Awarded
    £205.4k
    Published 22 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £205,416
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East of England

    Suppliers

    1 supplier
    • NT
      NETCALL TECHNOLOGY LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    22 September 2026
    Awarded — no open tender advertised

    Brief

    The Care Coordination Centre (CCC) is a 24/7 single point of access for community health and social care services across East and West Suffolk. The centre currently manages high call volumes and electronic referrals, coordinating access to multiple services including Integrated Neighbourhood Teams, REACT services, and specialist community services. This opportunity seeks a digital and voice communication solution (Liberty Converse CX platform) to enhance the centre's ability to handle patient inquiries, manage referrals efficiently, and improve service coordination across both East and West Suffolk. Suppliers should understand this is a critical infrastructure project supporting a busy regional healthcare coordination hub requiring robust, scalable communication technology capable of handling complex multi-service referral workflows.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, East Suffolk and North Essex NHS Foundation Trust has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. CHKS LIMITED1× · 50%
    2. NETCALL TECHNOLOGY LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

    More from East Suffolk and North Essex NHS Foundation Trust

    4 listingsView all →
    OpenEngineering🇬🇧United Kingdom

    Electrical Safety Testing Equipment for Medical Devices

    East Suffolk & North Essex NHS Foundation Trust is seeking market information from suppliers of electrical safety testing equipment for medical device testing in healthcare settings.

    East Suffolk and North Essex NHS Foundation Trust
    Published 6 Oct 2026
    OpenHealthcare & Medical🇬🇧United Kingdom

    CDC Phlebotomy Service Procurement

    CDC is seeking qualified providers for phlebotomy services through a competitive Provider Selection Regime procurement process.

    £151,103indicativeEast Suffolk and North Essex NHS Foundation Trust
    Published 29 Sept 2026
    OpenHealthcare & Medical🇬🇧United Kingdom

    Clinical Plastic Surgery Insourcing to Reduce Patient Waiting Times

    ESNEFT seeks plastic surgery clinical insourcing solutions to reduce patient waiting times and meet NHS performance targets.

    £833,560indicativeEast Suffolk and North Essex NHS Foundation Trust
    Published 28 Sept 2026
    AwardedProfessional Services🇬🇧United Kingdom

    Managed Print Device Services for NHS Trust

    Procurement for Trust-wide managed print services including multifunctional devices and support under the GovPrint framework.

    £924,480East Suffolk and North Essex NHS Foundation Trust
    Published 22 Sept 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇬🇧United Kingdom

    AI Deployment Support for Decision-Making Systems

    UK AI SMEs can access up to £5 million in funding to deploy AI and machine learning solutions for critical decision-making, working with medium or large organisations.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Verification

    Funding for UK AI SMEs to deploy machine learning solutions that automate compliance monitoring, testing, and verification for medium and large organizations.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Deployment for Business Operations

    UK SMEs can secure £100,000-£200,000 in grants to deploy AI and machine learning solutions for operational automation and control.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Testing

    UK SMEs can secure £100,000-£200,000 in funding to deploy AI and Machine Learning solutions for compliance monitoring and verification in this Phase 1 programme.

    est.£5,000,000
    Published 21 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077780

    Your fit

    Could you win the next one?

    This went to NETCALL TECHNOLOGY LIMITED. Sonar reads East Suffolk and North Essex NHS Foundation Trust's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    ES
    Buyer
    East Suffolk and North Essex NHS Foundation Trust
    Sector
    IT & Software