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    ContractsShared AI Management Hub and Digital Services Platform
    Awarded contract

    Shared AI Management Hub and Digital Services Platform

    Awarded
    £1.3m
    Published 19 Jun 2026

    A shared, secure AI management platform enabling coordinated AI deployment, governance, and digital front-door services across partner organizations.

    🇬🇧United Kingdom· WalesPublished 19 Jun 2026· 2 months agoviaFind a Tender
    Awarded
    £1.3m
    Published 19 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £1,272,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Suppliers

    1 supplier
    • AW
      Amazon Web Services
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    19 June 2026
    Awarded — no open tender advertised

    Brief

    SRS partner organizations face increasing demand, operational complexity, and workforce constraints while citizens expect better digital access. Many core processes remain manual, fragmented, or duplicated across organizations, reducing efficiency and limiting staff capacity for higher-value work. Partners are currently deploying AI independently through trial projects and unmanaged free tools, creating duplication, inconsistent progress, and governance risks. This investment establishes a shared AI Management Hub—a secure, centralized platform that enables safe AI integration across all partner systems, data, and workflows. The solution provides unified governance, improves service reliability, and delivers better value for money through coordinated deployment. Year one deliverables include: a secure AI Management Hub integrated with existing systems and data; core AI tools for staff; a controlled alternative to unmanaged free AI tools; and initial Digital Front Door capability enabling AI-assisted handling of citizen inquiries. The platform supports both operational efficiency and citizen-facing service improvements.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Torfaen County Borough Council has awarded 1 contract to 1 supplier.

    Who wins here
    1. Amazon Web Services1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b897
    TC
    Buyer
    Torfaen County Borough Council
    Sector
    IT & Software