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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsContact Centre Software Solution Framework Agreement for Wexford County Council
    Closed contract

    Contact Centre Software Solution Framework Agreement for Wexford County Council

    Contract value
    500k
    Closed 3 Jul 2026

    Wexford County Council is seeking a contact centre software solution provider through a competitive framework agreement process.

    🇮🇪IrelandPublished 19 Jun 2026· 3 months agoviaTED
    Contract value
    500k
    Closed 3 Jul 2026
    Tender deadline passed on 3 Jul 2026.

    Decision brief

    4 fields
    • Contract value
      est.500,000currency not stated
    • Tender closed
      3 Jul 2026
      3 months ago
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇮🇪Ireland

    Lifecycle

    Closed

    Tender closed on 3 Jul 2026. Awaiting award.

    19 Jun 2026Today3 Jul 2026

    Brief

    Wexford County Council's Customer Services Unit (CSU) is seeking qualified suppliers to establish a framework agreement for contact centre software solutions and related services. This competitive procurement process aims to secure a comprehensive software platform to support the council's customer service operations, including telephone, email, and other communication channels. The selected supplier will provide the software solution along with implementation, training, support, and maintenance services. This is a single-party framework agreement, meaning one supplier will be selected to provide these services during the agreement period.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    424107-2026

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    WC
    Buyer
    WEXFORD COUNTY COUNCIL
    Sector
    Media & Communications