Durham County Council is upgrading its existing Eckho IVR system used in Customer Services through a framework agreement with the current provider.
Contract awarded. Originally published today.
No single supplier dominates the field.
In media communications, DURHAM COUNTY COUNCIL has awarded 4 contracts to 3 suppliers.
Across media communications, the most active winners are BRITISH TELECOMMUNICATIONS PLC, SOFTCAT PLC, SWITCHSHOP LIMITED — the field to beat, or your route in as a partner.
Durham County Council requires an annual renewal of the Talkative Enterprise Platform licence to maintain customer service and digital interaction capabilities.
Direct award contract to provide managed online DBS application services and identity verification checks, bridging to a new competitive tender process starting April 2027.
Restore degraded peatland at Moorhouse National Nature Reserve through vegetation planting and water management interventions as part of a regional conservation partnership.
Opportunity to supply and install building cladding systems for a construction project requiring experienced contractors and quality materials.
Arts Council Ireland is seeking a Film Advisor to develop film policy, evaluate artistic quality, and assess funding applications.
Deliver two cross-border Robbie Burns themed concerts engaging 200 participants from Ireland and Northern Ireland as part of the PEACEPLUS community programme.
Supply and installation of fibre optic temperature sensing equipment at three demonstration geothermal sites in Ireland for the EU-funded GEMINI Project.
Supply and support services for ESB IP network routers and hardware across Ireland and the UK.