BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCork County Council: Digital Services and Customer Relationship Management Platform Extension
    Awarded contract

    Cork County Council: Digital Services and Customer Relationship Management Platform Extension

    Awarded
    644k
    Published 22 Jun 2026

    Cork County Council seeks a 12-month extension for its digital services and customer relationship management platform to maintain operations while planning a full re-procurement of the system.

    🇮🇪IrelandPublished 22 Jun 2026· 1 months agoviaTED
    Awarded
    644k
    Published 22 Jun 2026

    Decision brief

    4 fields
    • Contract value
      644,000currency not stated
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    2 suppliers
    • GF
      Granicus Firmstep Ltd
      Lead contractor
    • GF
      Granicus Firmstep Ltd
      Consortium partner

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    22 June 2026
    Awarded — no open tender advertised

    Brief

    Cork County Council is extending its digital services and customer relationship management (CRM) platform for 12 months to maintain service continuity while preparing for a full re-procurement. The current govService platform from Granicus supports the Council's online services and handles customer interactions across multiple channels, including a contact centre with 7 staff members and out-of-hours emergency services managed through an external provider. The Service rePublic unit within Corporate Services oversees the platform's development and delivery, managing service transformation and innovation across the organization. This contract modification ensures uninterrupted digital service delivery while the Council plans a tender for a next-generation online customer experience platform and CRM solution that will support the expansion of Cork County Council's digital programme. The Council's strategic vision prioritizes inclusiveness, agility, and community empowerment through innovative digital and communication services.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, CORK COUNTY COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. Granicus Firmstep Ltd1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from CORK COUNTY COUNCIL

    4 listingsView all →
    OpenFacilities Management🇮🇪Ireland

    Bitumen Tank Maintenance Services for Cork County Council (2-Year Contract)

    Cork County Council invites bids for two-year maintenance services covering truck-mounted and fixed bitumen tanks plus ancillary equipment.

    est.€200,000CORK COUNTY COUNCIL
    Published 28 Jul 2026Closes in 4 weeks
    AwardedEnvironmental Services🇮🇪Ireland

    Low-Calorific Gas Flares for Cork County Council Landfills

    Cork County Council seeks suppliers to provide, install, and maintain 3 low-calorific gas flares for landfill facilities, including decommissioning of existing units.

    €258,000CORK COUNTY COUNCIL
    Published 21 Jul 2026
    OpenEngineering🇮🇪Ireland

    Cork County Council Electric Vehicle Chargepoint Installation and Maintenance

    Supply and install electric vehicle chargepoints at Cork County Council facilities with testing, commissioning, and maintenance services.

    est.€200,000CORK COUNTY COUNCIL
    Published 17 Jul 2026Closes in 17 days
    OpenProfessional Services🇮🇪Ireland

    Development Partner Opportunity: Mixed Tenure Housing Project at Beechgrove, Clonakilty, Ireland

    Cork County Council invites proposals from experienced Development Partners to deliver a 35-unit mixed tenure housing project (social and affordable housing) at Beechgrove, Clonakilty from design through completion.

    est.€12,500,000CORK COUNTY COUNCIL
    Published 17 Jul 2026Closes in 20 days

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Biosolids Management System Software Solution

    Yorkshire Water seeks an integrated biosolids management software system to track treated sludge from production through field application with compliance reporting and full implementation support.

    est.£750,000YORKSHIRE WATER SERVICES LIMITED
    Published 4 Aug 2026
    OpenIT & Software🇮🇪Ireland

    Microsoft Purview, AI, and Copilot Implementation and Support Services

    Tourism Ireland seeks a supplier to implement Microsoft Purview and Copilot AI tools with ongoing support services for up to three years.

    Tourism Ireland CLG
    Published 4 Aug 2026Closes in 27 days
    OpenIT & Software🇬🇧United Kingdom

    HR and Payroll Software and Managed Services for Tyne Coast College

    Tyne Coast College is seeking a supplier to provide integrated HR and payroll software with managed payroll services.

    est.£571,666TYNE COAST COLLEGE
    Published 4 Aug 2026Closes in 28 days
    OpenIT & Software🇬🇧United Kingdom

    Fertility Electronic Patient Records System

    Procurement of a specialized Electronic Patient Records System designed for fertility and reproductive medicine clinics to manage patient care and treatment data.

    Barts Health NHS Trust
    Published 4 Aug 2026
    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    425632-2026
    CC
    Buyer
    CORK COUNTY COUNCIL
    Sector
    IT & Software