BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCork County Council: Digital Services and Customer Relationship Management Platform Extension
    Awarded contract

    Cork County Council: Digital Services and Customer Relationship Management Platform Extension

    Awarded
    644k
    Published 22 Jun 2026

    Cork County Council seeks a 12-month extension for its digital services and customer relationship management platform to maintain operations while planning a full re-procurement of the system.

    🇮🇪IrelandPublished 22 Jun 2026· 4 months agoviaTED
    Awarded
    644k
    Published 22 Jun 2026

    Decision brief

    4 fields
    • Contract value
      644,000currency not stated
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    2 suppliers
    • GF
      Granicus Firmstep Ltd
    Lead contractor
  1. GF
    Granicus Firmstep Ltd
    Consortium partner
  2. Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    22 June 2026
    Awarded — no open tender advertised

    Brief

    Cork County Council is extending its digital services and customer relationship management (CRM) platform for 12 months to maintain service continuity while preparing for a full re-procurement. The current govService platform from Granicus supports the Council's online services and handles customer interactions across multiple channels, including a contact centre with 7 staff members and out-of-hours emergency services managed through an external provider. The Service rePublic unit within Corporate Services oversees the platform's development and delivery, managing service transformation and innovation across the organization. This contract modification ensures uninterrupted digital service delivery while the Council plans a tender for a next-generation online customer experience platform and CRM solution that will support the expansion of Cork County Council's digital programme. The Council's strategic vision prioritizes inclusiveness, agility, and community empowerment through innovative digital and communication services.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, CORK COUNTY COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. Granicus Firmstep Ltd1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from CORK COUNTY COUNCIL

    4 listingsView all →
    Construction🇮🇪Ireland

    Cork County Council Bitumen Sprayer Equipment Procurement

    Cork County Council is purchasing two bitumen sprayers (18,000L and 13,000L capacity) for road maintenance operations.

    est.€750,000CORK COUNTY COUNCIL
    Published 28 Oct 2026
    AwardedEngineering🇮🇪Ireland

    Architectural Design Services for Old Steam Mill Heritage Centre Development in Skibbereen, Cork

    Cork County Council seeks an architect-led multi-disciplinary team to design the redevelopment of a historic steam mill into a heritage centre and exhibition space with public realm enhancements in Skibbereen, Cork.

    €1,600,000CORK COUNTY COUNCIL
    Published 14 Oct 2026
    AwardedEngineering🇮🇪Ireland

    Civil Engineering Consultancy Services for Carrigaline Outer Connectivity Corridor

    Cork County Council seeks multi-disciplinary civil engineering consultancy services for the Carrigaline Outer Connectivity Corridor infrastructure project in Phase 0.

    €29,824CORK COUNTY COUNCIL
    Published 14 Oct 2026
    AwardedTransport & Logistics🇮🇪Ireland

    Heavy Duty Suction Sweepers Supply for Cork County Council

    Cork County Council seeks suppliers to provide 2 heavy-duty suction sweeper vehicles, with a possible third unit pending funding approval.

    €454,304CORK COUNTY COUNCIL
    Published 9 Oct 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    ServiceNow Implementation and ITSM Platform Migration for Department for Transport

    Support the Department for Transport's migration to ServiceNow with implementation, configuration, data migration, and knowledge transfer to modernise IT service management across the organisation.

    £5,000,000indicativeDepartment for Transport
    Published 27 Oct 2026
    OpenIT & Software🇬🇧United Kingdom

    Spotler Software & Services Contract

    36-month software and services contract with Spotler valued at £57,371.04 including VAT, with optional extensions available.

    £47,809indicativeBATH AND NORTH EAST SOMERSET COUNCIL
    Published 27 Oct 2026
    OpenIT & Software🇬🇧United Kingdom

    Spotler Software & Services Contract

    36-month Spotler Software & Services contract worth £47,809.20 ex VAT through Kent County Council's Commercial Services Group framework, with optional extensions available.

    £47,809indicativeBATH AND NORTH EAST SOMERSET COUNCIL
    Published 27 Oct 2026
    OpenIT & Software🇬🇧United Kingdom

    British Library Technology Operations Transformation - Request for Information

    The British Library is seeking supplier input through a market consultation to develop tender requirements and procurement strategy for transforming its Technology Operations function.

    £15,000,000indicativeBritish Library
    Published 27 Oct 2026
    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    425632-2026

    Your fit

    Could you win the next one?

    This went to Granicus Firmstep Ltd. Sonar reads CORK COUNTY COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    CC
    Buyer
    CORK COUNTY COUNCIL
    Sector
    IT & Software