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    ContractsCustomer Satisfaction Survey Services Provider
    Open tender

    Customer Satisfaction Survey Services Provider

    Livv Housing Group seeks a survey provider to deliver customer satisfaction and voice of customer services across its social housing operations.

    🇬🇧United Kingdom· North WestPublished 4 Aug 2026· 2 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North West

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    4 August 2026
    Open tender · no closing date published

    Brief

    Livv Housing Group, a registered social housing provider managing approximately 13,000 homes and serving around 20,000 customers across diverse tenures and housing types in Knowsley, is seeking a Voice of the Customer survey solution provider. The organization is transitioning to a data-driven approach and uses customer feedback to improve services and outcomes. The current contract for transactional customer satisfaction surveys across multiple service areas is ending, and Livv Housing Group is conducting market engagement to explore developments in survey technology, service innovations, and delivery models before launching a formal procurement process. Suppliers are invited to discuss their capabilities, solutions, and approaches to gathering and analyzing customer insight.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In professional services, Livv Housing Group has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Controlaccount Ltd1× · 50%
    2. EFT SYSTEMS LIMITED1× · 50%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Morgan Lambert QA Assurance and Inspections Services

    Call-off framework contract for Quality Assurance and Inspection services with Morgan Lambert, 2-year initial term plus optional 12-month extension.

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    Fuel Cards Provider Procurement

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    Window Cleaning Services Tender

    Livv Housing Group is inviting bids from window cleaning service providers to support facilities across Knowsley, Merseyside.

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    Published 17 Aug 2026

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    Internal Audit Services Provider

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06db3d

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    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins Livv Housing Group's work like this.

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    LH
    Buyer
    Livv Housing Group
    Sector
    Professional Services