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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIncome Analytics and Engagement Service for Norwich
    Awarded contract

    Income Analytics and Engagement Service for Norwich

    Awarded
    £306.5k
    Published 7 Jul 2026

    Call-off contract for an analytics and engagement platform to enhance income collection and operational efficiency for Norwich's Income Collection team.

    🇬🇧United KingdomPublished 7 Jul 2026· 1 months agoviaContracts Finder
    Awarded
    £306.5k
    Published 7 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £306,454
      Pounds sterling
    • Tender closed
      23 Apr 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • VO
      VOICESCAPE LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    7 Jul 2026Today23 Apr 2026

    Brief

    This is a call-off contract under the G-Cloud 14 Framework Agreement (RM1557.14) for an analytics tool and engagement platform designed to support the Income Collection team. The service will help maximize income collection and improve operational efficiency through data-driven insights and stakeholder engagement capabilities. The contract value is £255,378 excluding VAT (£306,453.60 including VAT) for the full contract term. Suppliers should demonstrate expertise in analytics platforms, income collection optimization, and user engagement tools.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, Flagship Housing Limited has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. SOFTCAT PLC1× · 50%
    2. VOICESCAPE LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    73862d51-dfed-4dc0-bb37-375bbddb58be-905046
    FH
    Buyer
    Flagship Housing Limited
    Sector
    IT & Software