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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsAlarm Monitoring and Emergency Response Service
    Awarded contract

    Alarm Monitoring and Emergency Response Service

    Awarded
    £3.3m
    Published 17 Jul 2026

    Provide certified alarm monitoring, emergency call handling, and out-of-hours repair services for an 8-year contract with break clauses.

    🇬🇧United Kingdom· LondonPublished 17 Jul 2026· 3 months agoviaFind a Tender
    Awarded
    £3.3m
    Published 17 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £3,269,832
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • TC
      Taking Care Personal Alarm Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    17 July 2026
    Awarded — no open tender advertised

    Brief

    This 8-year contract requires the supplier to deliver comprehensive alarm monitoring services including: certified call handling and monitoring meeting TEC Service Association Quality Standards Framework (QSF) requirements; an ARC platform enabling operator communication with residents through analogue and digital TEC equipment; emergency response coordination for communal systems such as fire alarms, door entry systems, and lift emergencies; and out-of-hours repairs handling. The contract includes break clauses and involves ongoing compliance with TEC Quality Ltd standards. Suppliers must demonstrate capability in call management operations, technical platform integration, emergency response protocols, and after-hours service delivery.

    Track record

    10 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In professional services, Clarion Housing Group has awarded 10 contracts to 10 suppliers.

    Who wins here
    1. Kin&Co Enterprises Limited1× · 10%
    2. BAILY GARNER1× · 10%
    3. Expert Training Systems PLC1× · 10%
    4. Quorum Cyber Security Ltd1× · 10%
    5. Incito Solutions Ltd1× · 10%
    6. Zoopla Ltd1× · 10%

    +4 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Published 23 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-059cf8

    Your fit

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    This went to Taking Care Personal Alarm Ltd. Sonar reads Clarion Housing Group's work like this against your business — who holds it, and whether you could compete or partner next time.

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    CH
    Buyer
    Clarion Housing Group
    Sector
    Professional Services