Awarded contract

Service Design and Project Management Support for Dublin City Council Transformation

Awarded
€950k
Published 15 Jul 2026

Dublin City Council seeks service design consulting and project management support to strengthen its organisational transformation and service delivery capabilities.

IrelandPublished 15 Jul 2026· 3 weeks agoTED

Decision brief

4 fields
  • Contract value
    €950,000
    Euros
  • Closing date
    Rolling
    No closing date published
  • Sector
    Browse related listings
  • Location
    Ireland

Suppliers

5 suppliers

Lifecycle

Awarded

Contract awarded. Originally published 3 weeks ago.

15 July 2026
Awarded — no open tender advertised

Brief

Dublin City Council is undertaking a comprehensive organisational transformation programme to enhance service delivery and improve customer experience across all services. The council is seeking qualified service design consultants to support its Service Delivery Team through professional service design expertise, design thinking methodologies, project management, training, and advisory services. This engagement will strengthen organisational capacity to deliver improved services to residents and stakeholders. The project is subject to funding approval. Interested suppliers should refer to the full tender documentation and specifications available on www.etenders.gov.ie (Resource ID 7178354).

Track record

9 awards · 9 winners
Open field

No single supplier dominates the field.

In it software, DUBLIN CITY COUNCIL has awarded 9 contracts to 9 suppliers.

Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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