BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCall Center Switchboard Console Software Solution
    Awarded contract

    Call Center Switchboard Console Software Solution

    Awarded
    £26k
    Published 12 Jun 2026

    Three-year contract for centralized switchboard console software to enhance telephony call-handling capabilities via NOECPC Total Technology Solutions.

    🇬🇧United KingdomPublished 12 Jun 2026· 4 months agoviaContracts Finder
    Awarded
    £26k
    Published 12 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £26,009
      Pounds sterling
    • Tender closed
      1 Jun 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • ID
      INSIGHT DIRECT UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    12 Jun 2026Today1 Jun 2026

    Brief

    The Contracting Authority is seeking a Call Director Switchboard Console Software solution to enhance its existing telephony infrastructure. This software will provide a centralized call-handling interface for improved communication management. The contract is for a 3-year fixed term with no extension options. This is a call-off contract award through NOECPC Total Technology Solutions. Suppliers should note that the contract value listed covers the complete 3-year duration. The solution should integrate seamlessly with current telephony systems and support the organization's communication requirements throughout the contract period.

    Track record

    8 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In it software, UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST has awarded 8 contracts to 6 suppliers.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED2× · 25%
    2. ENDOSOFT LIMITED2× · 25%
    3. Vital Hub UK1× · 13%
    4. SOFTCAT PLC1× · 13%
    5. IDEAGEN TECHNOLOGY LIMITED1× · 13%
    6. NETCALL TECHNOLOGY LIMITED1× · 13%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST

    4 listingsView all →
    AwardedIT & Software🇬🇧United Kingdom

    IT Cybersecurity Solutions

    Procure IT cybersecurity products and services through the Total Technology Framework NOE.0552.

    £18,024UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST
    Published 13 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Mobile Check-In Application

    Mobile application designed to streamline check-in processes and improve attendance tracking across various organizational settings.

    £149,319UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST
    Published 8 Oct 2026
    AwardedMedia & Communications🇬🇧United Kingdom

    Data Centre Bandwidth Services

    Annual bandwidth rental service for data centre replication and backup operations.

    £286,275UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST
    Published 8 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    RFID System Maintenance and Support

    Maintenance and support services for a hospital RFID asset tracking system, including tags and licences, valued at £157,953.28 for one year with optional extension.

    £157,953UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST
    Published 7 Oct 2026

    Open in IT & Software

    4 open listingsView all →
    IT & Software🇬🇧United Kingdom

    AI Deployment Support for Decision-Making Systems

    UK AI SMEs can access up to £5 million in funding to deploy AI and machine learning solutions for critical decision-making, working with medium or large organisations.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Verification

    Funding for UK AI SMEs to deploy machine learning solutions that automate compliance monitoring, testing, and verification for medium and large organizations.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Deployment for Business Operations

    UK SMEs can secure £100,000-£200,000 in grants to deploy AI and machine learning solutions for operational automation and control.

    est.£5,000,000
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    AI Solutions for Compliance Monitoring and Testing

    UK SMEs can secure £100,000-£200,000 in funding to deploy AI and Machine Learning solutions for compliance monitoring and verification in this Phase 1 programme.

    est.£5,000,000
    Published 21 Oct 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    a0df0f14-76c5-423d-8f1b-01007d2eb454-901974

    Your fit

    Could you win the next one?

    This went to INSIGHT DIRECT UK LIMITED. Sonar reads UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    UL
    Buyer
    UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST
    Sector
    IT & Software