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    ContractsCrisis and Resilience CRM System Procurement
    Awarded contract

    Crisis and Resilience CRM System Procurement

    Awarded
    £69.4k
    Published 10 Sept 2026

    Leicestershire County Council is procuring a CRM system to deliver crisis payments and resilience services to residents through a 36-month government-funded program.

    🇬🇧United KingdomPublished 10 Sept 2026· 1 months agoviaContracts Finder
    Awarded
    £69.4k
    Published 10 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £69,370
      Pounds sterling
    • Tender closed
      16 Jul 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CM
      Cyber Media Solutions Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    10 Sept 2026Today16 Jul 2026

    Brief

    Leicestershire County Council's Public Health team seeks to procure a Customer Relationship Management (CRM) system to support the delivery of Crisis Payments and broader resilience services to residents. The Crisis and Resilience Fund (CRF) is a three-year, government-funded initiative focused on helping vulnerable residents access support during periods of financial hardship and building community resilience. The successful supplier will be selected through the CCS G-Cloud 14 framework (RM1557.14) and will deliver services over a 36-month contract term. The system should enable efficient case management, service delivery tracking, and coordination of crisis and resilience support programs.

    Track record

    8 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In it software, LEICESTERSHIRE COUNTY COUNCIL has awarded 8 contracts to 8 suppliers.

    Who wins here
    1. CLARITY INFORMATION SOLUTIONS LIMITED1× · 13%
    2. BUILDING SOFTWARE LIMITED1× · 13%
    3. PROQUEST LLC1× · 13%
    4. LEICESTERSHIRE PARTNERSHIP NHS TRUST1× · 13%
    5. QROUTES LIMITED1× · 13%
    6. RELX (UK) Limited T/A LexisNexis1× · 13%

    +2 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    c5c64ce3-31b3-4c49-8f39-945eb71792c7-913530

    Your fit

    Could you win the next one?

    This went to Cyber Media Solutions Ltd. Sonar reads LEICESTERSHIRE COUNTY COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    LC
    Buyer
    LEICESTERSHIRE COUNTY COUNCIL
    Sector
    IT & Software