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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCrisis and Resilience CRM System Procurement
    Awarded contract

    Crisis and Resilience CRM System Procurement

    Awarded
    £69.4k
    Published 10 Sept 2026

    Leicestershire County Council is procuring a CRM system to deliver crisis payments and resilience services to residents through a 36-month government-funded program.

    🇬🇧United KingdomPublished 10 Sept 2026· TodayviaContracts Finder
    Awarded
    £69.4k
    Published 10 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £69,370
      Pounds sterling
    • Tender closed
      16 Jul 2026
      1 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CM
      Cyber Media Solutions Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    10 Sept 202616 Jul 2026

    Brief

    Leicestershire County Council's Public Health team seeks to procure a Customer Relationship Management (CRM) system to support the delivery of Crisis Payments and broader resilience services to residents. The Crisis and Resilience Fund (CRF) is a three-year, government-funded initiative focused on helping vulnerable residents access support during periods of financial hardship and building community resilience. The successful supplier will be selected through the CCS G-Cloud 14 framework (RM1557.14) and will deliver services over a 36-month contract term. The system should enable efficient case management, service delivery tracking, and coordination of crisis and resilience support programs.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, LEICESTERSHIRE COUNTY COUNCIL has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. BUILDING SOFTWARE LIMITED1× · 20%
    2. LEICESTERSHIRE PARTNERSHIP NHS TRUST1× · 20%
    3. QROUTES LIMITED1× · 20%
    4. RELX (UK) Limited T/A LexisNexis1× · 20%
    5. Cyber Media Solutions Ltd1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    c5c64ce3-31b3-4c49-8f39-945eb71792c7-913530
    LC
    Buyer
    LEICESTERSHIRE COUNTY COUNCIL
    Sector
    IT & Software