Waters Xevo TQ-XS LC-MS/MS Equipment Maintenance Contract

Cardiff and Vale University Health Board seeks a maintenance contract for the Waters Xevo TQ-XS LC-MS/MS system at the Weqas Reference Measurement Laboratory. The contract scope includes: preventative maintenance to ensure optimal system performance, breakdown repair services with provision of manufacturer-approved parts, and ongoing technical and software support. The equipment requires specialized expertise and proprietary software access specific to the Waters system. This single-source procurement will be awarded directly to Waters Ltd, the Original Equipment Manufacturer, as they are the sole supplier capable of meeting these requirements. Alternative providers cannot access the necessary proprietary software, approved components, and specialist technical knowledge required to maintain system reliability and support critical laboratory operations without introducing unacceptable service delivery risks.