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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsIT Hardware Maintenance and Support Services
    Awarded contract

    IT Hardware Maintenance and Support Services

    Awarded
    £3m
    Published 29 May 2026

    Translink seeks a single IT hardware maintenance and support services provider offering 24/7 emergency support, business continuity services, and transition assistance for their Information Services Division.

    🇬🇧United Kingdom· Northern IrelandPublished 29 May 2026· 4 months agoviaFind a Tender
    Awarded
    £3m
    Published 29 May 2026

    Decision brief

    4 fields
    • Contract value
      £3,000,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Northern Ireland

    Suppliers

    1 supplier
    • CB
      CAPITA BUSINESS SERVICES LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    29 May 2026
    Awarded — no open tender advertised

    Brief

    Translink is seeking a single supplier to provide comprehensive IT hardware maintenance and support services for their Information Services Division. The contract covers: (a) Hardware maintenance for physical servers, storage systems (SAN/NAS), and client devices including laptops, desktops, and printers; (b) Round-the-clock out-of-hours support with a 4-hour response time and 4-hour fix service level agreement for physical servers, available 24 hours per day, 7 days per week; (c) Business continuity services including planning, implementation, and testing; and (d) Transition and transformation services to support operational changes such as site migrations, service implementations, and print management upgrades. The successful supplier will be responsible for ensuring minimal downtime, maintaining service availability, and supporting Translink's IT infrastructure stability and modernization efforts.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, Translink has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. CAPITA BUSINESS SERVICES LIMITED1× · 33%
    2. Salus Digital Security Limited1× · 33%
    3. Bridewell Consulting Ltd1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-056734

    Your fit

    Could you win the next one?

    This went to CAPITA BUSINESS SERVICES LIMITED. Sonar reads Translink's work like this against your business — who holds it, and whether you could compete or partner next time.

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    TR
    Buyer
    Translink
    Sector
    IT & Software