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    ContractsService Management Maturity Partner for National Highways
    Awarded contract

    Service Management Maturity Partner for National Highways

    Awarded
    £47.2m
    Published 14 Aug 2026

    National Highways seeks a Service Management Maturity partner to enhance IT and OT service capabilities and build sustainable service management practices.

    🇬🇧United KingdomPublished 14 Aug 2026· 2 months agoviaContracts Finder
    Awarded
    £47.2m
    Published 14 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £47,197,785
      Pounds sterling
    • Tender closed
      12 Jan 2026
      9 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CU
      CAPGEMINI UK PLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    14 Aug 2026Today12 Jan 2026

    Brief

    National Highways is seeking a Service Management Maturity (SMM) partner to enhance and integrate its core service management capabilities across both IT and Operational Technology (OT) systems. This partnership opportunity involves strengthening existing services, expanding to comprehensive end-to-end service management capabilities, and supporting the delivery of improved services to customers. The successful partner will also help build internal capability to develop a more advanced and sustainable service management offering. Suppliers should have expertise in service management frameworks, capability development, and integration of IT and OT services.

    Track record

    36 awards · 27 winners
    Open field

    No single supplier dominates the field.

    In it software, NATIONAL HIGHWAYS LIMITED has awarded 36 contracts to 27 suppliers.

    Who wins here
    1. MOTT MACDONALD LIMITED4× · 11%
    2. ATKINSRÉALIS PPS LIMITED3× · 8%
    3. CAPGEMINI UK PLC2× · 6%
    4. ORACLE2× · 6%
    5. CIO-OFFICE LLP2× · 6%
    6. PA CONSULTING SERVICES LIMITED2× · 6%

    +21 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    6b2ac81a-7acd-4500-a693-a66afee2a6a3-910718

    Your fit

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    NH
    Buyer
    NATIONAL HIGHWAYS LIMITED
    Sector
    IT & Software