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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsNon-Domestic Consumer Experience Tracking Study 2026
    Awarded contract

    Non-Domestic Consumer Experience Tracking Study 2026

    Awarded
    £657.7k
    Published 14 Sept 2026

    Conduct a multi-year tracking study measuring business experiences in the non-domestic energy market, including the first quantitative assessment of heat network customers.

    🇬🇧United KingdomPublished 14 Sept 2026· YesterdayviaContracts Finder
    Awarded
    £657.7k
    Published 14 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £657,677
      Pounds sterling
    • Tender closed
      1 Jan 2026
      8 months ago
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • IR
      IFF RESEARCH LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    14 Sept 20261 Jan 2026

    Brief

    Ofgem is seeking a supplier to conduct ongoing research tracking non-domestic (business) consumers' experiences with the energy market, now expanded to include heat networks. The project will assess satisfaction and experiences across key business sub-groups and market segments. Building on four years of existing data, this longitudinal study aims to understand how business experiences in the non-domestic energy market evolve over time. Importantly, this represents the first quantitative measurement of business experiences on heat networks. Suppliers should be experienced in conducting large-scale business surveys, managing longitudinal research panels, and analyzing energy market data across multiple customer segments.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In research innovation, OFGEM has awarded 1 contract to 1 supplier.

    Who wins here
    1. IFF RESEARCH LIMITED1× · 100%

    Across research innovation, the most active winners are WSP UK LIMITED, IPSOS MARKET RESEARCH LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    9d33a358-ddd6-4d74-bd14-59f10aefff11-914057
    OF
    Buyer
    OFGEM
    Sector
    Research & Innovation