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    ContractsPremium Support Services for Recording Software
    Awarded contract

    Premium Support Services for Recording Software

    Status
    Awarded
    Published 6 Oct 2026

    Sought: Premium technical support and maintenance services for recording software systems serving Sussex.

    🇬🇧United Kingdom· South EastPublished 6 Oct 2026· 3 weeks agoviaFind a Tender
    Status
    Awarded
    Published 6 Oct 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Suppliers

    1 supplier
    • BE
      BEVOICEAI LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    6 October 2026
    Awarded — no open tender advertised

    Brief

    This opportunity involves providing premium support services for recording software used by Sussex. The support package should include technical assistance, troubleshooting, maintenance, software updates, and customer service to ensure optimal performance and user satisfaction. Suppliers should outline their support offerings, response times, service level agreements, and pricing structure. The contract will support Sussex's recording software operations and user community.

    Track record

    12 awards · 9 winners
    Open field

    No single supplier dominates the field.

    In it software, The Police & Crime Commissioner for Sussex has awarded 12 contracts to 9 suppliers.

    Who wins here
    1. WPC SOFTWARE LIMITED4× · 33%
    2. BEVOICEAI LIMITED1× · 8%
    3. Civiteq Limited1× · 8%
    4. UBDS Limited1× · 8%
    5. SOFTCAT PLC1× · 8%
    6. BT LIMITED1× · 8%

    +3 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078154

    Your fit

    Could you win the next one?

    This went to BEVOICEAI LIMITED. Sonar reads The Police & Crime Commissioner for Sussex's work like this against your business — who holds it, and whether you could compete or partner next time.

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    PC
    Buyer
    The Police & Crime Commissioner for Sussex
    Sector
    IT & Software