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    ContractsIT Identity Management and Staff Directory Software Support Service
    Awarded contract

    IT Identity Management and Staff Directory Software Support Service

    Awarded
    £14.7k
    Published 21 Aug 2026

    Annual software support and maintenance services for identity management and staff directory solutions to ensure secure, reliable operation of user and directory management systems.

    🇬🇧United KingdomPublished 21 Aug 2026· TodayviaContracts Finder
    Awarded
    £14.7k
    Published 21 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £14,670
      Pounds sterling
    • Tender closed
      5 Mar 2026
      5 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • C2
      Cloud 21
      Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    21 Aug 20265 Mar 2026

    Brief

    The Trust seeks annual software support and maintenance services for its identity and directory management solutions, including Flexi-Care and BDS Directory Manager platforms. The service provider will be responsible for maintaining and supporting systems that manage user identities, staff directory information, and account lifecycle processes. Key responsibilities include delivering software maintenance, applying system updates, providing technical support, and offering system administration assistance. The solution must integrate seamlessly with the Trust's workforce management systems and Active Directory environments to ensure secure, reliable, and continuous operation of identity and directory services across the organization.

    Track record

    12 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In it software, WEST SUFFOLK NHS FOUNDATION TRUST has awarded 12 contracts to 10 suppliers.

    Who wins here
    1. CHKS LIMITED3× · 25%
    2. Wifispark Limited1× · 8%
    3. Rootshell Security Ltd1× · 8%
    4. Genome Ltd1× · 8%
    5. Fukuda Denshi UK Ltd1× · 8%
    6. Cloud 211× · 8%

    +4 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    6d287eba-3c11-4d7e-b181-afc1ce1e810d-911665
    WS
    Buyer
    WEST SUFFOLK NHS FOUNDATION TRUST
    Sector
    IT & Software