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    ContractsCustomer Relationship Management System Expansion - North Northamptonshire Council
    Awarded contract

    Customer Relationship Management System Expansion - North Northamptonshire Council

    Awarded
    £200k
    Published 15 Sept 2026

    North Northamptonshire Council is expanding its Customer Relationship Management solution through an extension of its current provision with Placecube Limited to enhance customer service delivery.

    🇬🇧United Kingdom· East MidlandsPublished 15 Sept 2026· TodayviaFind a Tender
    Awarded
    £200k
    Published 15 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £200,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East Midlands

    Suppliers

    1 supplier
    • PL
      PLACECUBE LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    15 September 2026
    Awarded — no open tender advertised

    Brief

    North Northamptonshire Council is seeking to extend its existing Customer Relationship Management (CRM) solution partnership with Placecube Limited. This opportunity involves enhancing and expanding the current CRM provision to support the Council's customized applications and improve customer interactions. The project aims to streamline customer service delivery, data management, and operational efficiency across Council departments. Prospective suppliers should have experience in CRM system implementation, customization capabilities, integration with existing systems, and a track record of supporting local government organizations. This is an extension of current services, suggesting opportunities for suppliers to build upon established relationships and existing system architectures.

    Track record

    5 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, NORTH NORTHAMPTONSHIRE COUNCIL has awarded 5 contracts to 4 suppliers.

    Who wins here
    1. BIONICAL SOLUTIONS LIMITED2× · 40%
    2. PLACECUBE LIMITED1× · 20%
    3. monday.com Ltd1× · 20%
    4. ACCESS UK LIMITED1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-068439
    NN
    Buyer
    NORTH NORTHAMPTONSHIRE COUNCIL
    Sector
    IT & Software