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    ContractsCustomer Journey Management Platform
    Awarded contract

    Customer Journey Management Platform

    Awarded
    £49k
    Published 14 Oct 2026

    Cloud-based SaaS platform for mapping and managing customer journeys with AI features, analytics, integrations, and full implementation support.

    🇬🇧United Kingdom· LondonPublished 14 Oct 2026· TodayviaFind a Tender
    Awarded
    £49k
    Published 14 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £49,008
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • TB
      TheyDo B.V.
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    14 October 2026
    Awarded — no open tender advertised

    Brief

    A Software-as-a-Service (SaaS) platform that enables organizations to map, manage, and optimize customer journeys. The solution includes comprehensive configuration and implementation support, journey mapping and visualization tools, advanced analytics and reporting capabilities, AI-powered features for process optimization, third-party system integrations, and ongoing technical support and maintenance services. Suppliers should note that this opportunity encompasses both the software platform and associated professional services for successful deployment and adoption.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, NATIONAL EMPLOYMENT SAVINGS TRUST NEST has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. TheyDo B.V.1× · 50%
    2. INVESTMENT PROPERTY DATABANK LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0787a6

    Your fit

    Could you win the next one?

    This went to TheyDo B.V.. Sonar reads NATIONAL EMPLOYMENT SAVINGS TRUST NEST's work like this against your business — who holds it, and whether you could compete or partner next time.

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    NE
    Buyer
    NATIONAL EMPLOYMENT SAVINGS TRUST NEST
    Sector
    IT & Software