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    ContractsCloud-Based Income Management System Procurement
    Awarded contract

    Cloud-Based Income Management System Procurement

    Awarded
    £7.2m
    Published 12 Jun 2026

    Leicester City Council is awarding a contract for a new cloud-hosted Income Management System with an initial 2-year term and optional extensions up to 8 years.

    🇬🇧United Kingdom· EnglandPublished 12 Jun 2026· 2 months agoviaFind a Tender
    Awarded
    £7.2m
    Published 12 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £7,212,272
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • AP
      ACCESS PAYSUITE LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    12 June 2026
    Awarded — no open tender advertised

    Brief

    Leicester City Council (LCC) is procuring a new cloud-hosted Income Management System (IMS) to replace its existing software expiring in 2027. The system must integrate with multiple host systems and the Unit4 Business World accounting platform, manage customer balances, and process payments through various channels. LCC seeks a single provider to supply, install, and maintain the system for an initial 2-year term, with options to extend the maintenance contract for up to four additional 2-year periods based on satisfactory performance. The procurement has progressed to the contract award stage following the administrative cancellation of an earlier notice. All relevant tender notices (UK1, UK2, UK4) have been published, and assessment summaries were provided to suppliers on 11 June 2026. On-premises solutions will not be considered; only cloud-hosted solutions are acceptable.

    Track record

    9 awards · 9 winners
    Open field

    No single supplier dominates the field.

    In it software, LEICESTER CITY COUNCIL has awarded 9 contracts to 9 suppliers.

    Who wins here
    1. Ascendant Solutions Limited1× · 11%
    2. Retail Systems Technology Ltd1× · 11%
    3. VP-AV Limited1× · 11%
    4. ACCESS PAYSUITE LTD1× · 11%
    5. CIVICA UK LIMITED1× · 11%
    6. CDW UK LTD1× · 11%

    +3 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b47d
    LC
    Buyer
    LEICESTER CITY COUNCIL
    Sector
    IT & Software