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    ContractsOut of Hours Telephone Answering Service
    Awarded contract

    Out of Hours Telephone Answering Service

    Awarded
    £66.4k
    Published 22 Sept 2026

    Norse Group Services Ltd has been awarded a 2-year contract to provide out of hours telephone answering services for Orwell Housing Association Ltd, with an optional 2-year extension.

    🇬🇧United Kingdom· East of EnglandPublished 22 Sept 2026· 1 month agoviaFind a Tender
    Awarded
    £66.4k
    Published 22 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £66,423
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East of England

    Suppliers

    1 supplier
    • NG
      NORSE GROUP SERVICES LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    22 September 2026
    Awarded — no open tender advertised

    Brief

    Orwell Housing Association Ltd has awarded a contract to Norse Group Services Ltd for out of hours telephone answering services. This service covers phone coverage during non-business hours and is also available during internal team meetings, events, and other organizational activities as needed. The contract was tendered collaboratively with Broadland Housing Association Ltd in April and May 2026, with both organizations seeking to appoint the same supplier while maintaining separate individual contracts. The contract term is 2 years with an optional 2-year extension available at Orwell Housing Association Ltd's discretion. Interested parties can reference the contract award notice published on 09 June 2026 and the original tender notice from 01 April 2026. Procurement Identifier (OCID): ocds-h6vhtk-067a65; Notice Identifier: 2026/S 000-030195.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In media communications, Orwell Housing Association Ltd has awarded 1 contract to 1 supplier.

    Who wins here
    1. NORSE GROUP SERVICES LIMITED1× · 100%

    Across media communications, the most active winners are O2 CZECH REPUBLIC AS, O2 Czech Republic a.s., CITYFIBRE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0777df

    Your fit

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    This went to NORSE GROUP SERVICES LIMITED. Sonar reads Orwell Housing Association Ltd's work like this against your business — who holds it, and whether you could compete or partner next time.

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    OH
    Buyer
    Orwell Housing Association Ltd
    Sector
    Media & Communications