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    ContractsUser Experience Training and Certification Program
    Awarded contract

    User Experience Training and Certification Program

    Awarded
    £83.1k
    Published 1 Jun 2026

    Deliver UX training and certification courses for interaction design teams at foundational and advanced levels to ensure service quality and staff retention.

    🇬🇧United Kingdom· WalesPublished 1 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £83.1k
    Published 1 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £83,070
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Education & Training
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Suppliers

    1 supplier
    • NN
      The Nielsen Norman Group Inc
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    1 June 2026
    Awarded — no open tender advertised

    Brief

    The Interaction Design team seeks to provide comprehensive UX training and certification for all staff members to maintain high-quality digital design delivery aligned with government and accessibility standards. This opportunity involves delivering structured training comprising two pathways: New staff will complete five foundational UX certification courses and exams covering best practice principles for web, mobile, and app design. Existing certified staff will undertake five advanced courses and exams to enhance their expertise. The training must support rapid upskilling to address high staff turnover in the design market, ensure business continuity, and maintain service quality and delivery efficiency. Suppliers should be prepared to deliver accredited UX certification programs tailored to both foundational and advanced levels.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In education training, Driver and Vehicle Licensing Agency has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. The Nielsen Norman Group Inc1× · 33%
    2. LLARN LEARNING SERVICES LTD1× · 33%
    3. Udemy Inc1× · 33%

    Across education training, the most active winners are SHANNON TRUST, QA Ltd, FAREPORT TRAINING ORGANISATION LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06aa6c

    Your fit

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    This went to The Nielsen Norman Group Inc. Sonar reads Driver and Vehicle Licensing Agency's work like this against your business — who holds it, and whether you could compete or partner next time.

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    DV
    Buyer
    Driver and Vehicle Licensing Agency
    Sector
    Education & Training