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    ContractsService Management Maturity Partnership
    Awarded contract

    Service Management Maturity Partnership

    Awarded
    £47.2m
    Published 29 Jun 2026

    National Highways is partnering with a Service Management Maturity specialist to strengthen and expand IT and OT service management capabilities across the organization.

    🇬🇧United KingdomPublished 29 Jun 2026· 1 months agoviaContracts Finder
    Awarded
    £47.2m
    Published 29 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £47,197,785
      Pounds sterling
    • Tender closed
      12 Jan 2026
      7 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CU
      CAPGEMINI UK PLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    29 Jun 2026Today12 Jan 2026

    Brief

    National Highways is seeking a Service Management Maturity (SMM) partner to enhance and develop its service management capabilities across both IT and Operational Technology (OT) systems. This partnership aims to strengthen existing services, expand to comprehensive end-to-end service management, improve service delivery to customers, and build internal organizational capability for sustainable advanced service management practices. The successful partner will work collaboratively with National Highways to integrate capabilities, modernize processes, and establish a foundation for long-term service excellence.

    Track record

    21 awards · 15 winners
    Open field

    No single supplier dominates the field.

    In it software, NATIONAL HIGHWAYS LIMITED has awarded 21 contracts to 15 suppliers.

    Who wins here
    1. MOTT MACDONALD LIMITED4× · 19%
    2. ATKINSRÉALIS PPS LIMITED3× · 14%
    3. CAPGEMINI UK PLC2× · 10%
    4. BravoSolution UK Limited1× · 5%
    5. GARTNER U.K. LIMITED1× · 5%
    6. Boris Software Limited1× · 5%

    +9 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, SOFTCAT LTD - FCA — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    6b2ac81a-7acd-4500-a693-a66afee2a6a3-903836
    NH
    Buyer
    NATIONAL HIGHWAYS LIMITED
    Sector
    IT & Software