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    ContractsAdult Social Care Customer Journey Review and Local Government Reorganisation Transition Planning
    Awarded contract

    Adult Social Care Customer Journey Review and Local Government Reorganisation Transition Planning

    Awarded
    £230k
    Published 12 Nov 2026

    Consulting services to review Adult Social Care customer journeys and develop strategic transition plans for local government reorganisation.

    🇬🇧United KingdomPublished 12 Nov 2026· YesterdayviaContracts Finder
    Awarded
    £230k
    Published 12 Nov 2026

    Decision brief

    4 fields
    • Contract value
      £230,000
      Pounds sterling
    • Tender closed
      22 Jun 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • C3
      Channel 3 Consultancy
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    12 Nov 202622 Jun 2026

    Brief

    This consultancy engagement seeks support to undertake a comprehensive review of the end-to-end customer journey across Adult Social Care (ASC). The work will build on existing discovery findings, expand the scope to include Integrated Neighbourhood Teams (INT) and their clients, and develop strategic transition plans for Local Government Reorganisation (LGR). The successful consultant will partner with the organisation to create a future vision, establish an appropriate commissioning model, and deliver a detailed implementation roadmap to guide the transformation of Adult Social Care services.

    Track record

    13 awards · 12 winners
    Open field

    No single supplier dominates the field.

    In it software, SUFFOLK COUNTY COUNCIL has awarded 13 contracts to 12 suppliers.

    Who wins here
    1. Vision Group (Holdings) PLC2× · 15%
    2. TTEC Consulting (UK) Limited1× · 8%
    3. MICROSOFT LIMITED1× · 8%
    4. Alcove Limited1× · 8%
    5. IKEN BUSINESS LTD1× · 8%
    6. VIRGIN MEDIA BUSINESS LIMITED1× · 8%

    +6 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    06a9786a-7c80-4046-a9bf-5478572c7bc3-921428

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    SC
    Buyer
    SUFFOLK COUNTY COUNCIL
    Sector
    IT & Software