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    ContractsPatient Letters Service (Digital and Hybrid Mail)
    Awarded contract

    Patient Letters Service (Digital and Hybrid Mail)

    Awarded
    £513.2k
    Published 6 Aug 2026

    Bradford Teaching Hospitals NHS Foundation Trust requires an integrated digital and hybrid mail service for patient letters linked to their EPR and NHS App systems.

    🇬🇧United KingdomPublished 6 Aug 2026· 3 months agoviaContracts Finder
    Awarded
    £513.2k
    Published 6 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £513,152
      Pounds sterling
    • Tender closed
      8 Feb 2026
      8 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • IT
      ICNH Ltd t/a DrDoctor
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    6 Aug 2026Today8 Feb 2026

    Brief

    Bradford Teaching Hospitals NHS Foundation Trust (BTHFT) is seeking a solution to deliver patient letters in both digital and traditional hybrid mail formats. The solution must integrate seamlessly with the Trust's electronic patient record (EPR) system and the NHS App to enable efficient patient communication. This opportunity includes managing the distribution, formatting, and delivery of correspondence while maintaining compliance with NHS standards and data protection requirements. Suppliers should demonstrate experience in healthcare communication systems, NHS IT integration, and the ability to support both digital channels and physical mail services.

    Track record

    12 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In it software, BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST has awarded 12 contracts to 10 suppliers.

    Who wins here
    1. CIVICA UK LIMITED2× · 17%
    2. ATTEND ANYWHERE PTY LTD2× · 17%
    3. BOXXE LIMITED Primary1× · 8%
    4. ICNH Ltd t/a DrDoctor1× · 8%
    5. HEALTHNET CONNECTION LTD1× · 8%
    6. Checkit Europe Limited1× · 8%

    +4 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    d3d2477b-a5ec-423e-bef9-c7444e14cd14-909741

    Your fit

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    This went to ICNH Ltd t/a DrDoctor. Sonar reads BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST's work like this against your business — who holds it, and whether you could compete or partner next time.

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    BT
    Buyer
    BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST
    Sector
    IT & Software