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    ContractsAI Virtual Agent System - Broadland District Council Contract Variation
    Awarded contract

    AI Virtual Agent System - Broadland District Council Contract Variation

    Awarded
    £86.9k
    Published 21 Jul 2026

    Broadland District Council has issued a contract variation notice for modifications to an existing AI Virtual Agent system contract awarded under the CCS G-Cloud 14 Framework.

    🇬🇧United KingdomPublished 21 Jul 2026· 3 weeks agoviaContracts Finder
    Awarded
    £86.9k
    Published 21 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £86,915
      Pounds sterling
    • Tender closed
      30 Jul 2025
      1 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • IA
      ICS.AI Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    21 Jul 2026Today30 Jul 2025

    Brief

    This is a Contract Award Notice for a contract variation on behalf of Broadland District Council. The variation extends or modifies an existing contract for an AI Virtual Agent system that was originally awarded through the CCS G-Cloud 14 Framework. This variation allows for changes to the scope, terms, or conditions of the existing AI virtual agent services being delivered to Broadland District Council. Suppliers and interested parties should note this is a modification to an existing contract rather than a new procurement opportunity.

    Track record

    4 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL has awarded 4 contracts to 3 suppliers.

    Who wins here
    1. ICS.AI Limited2× · 50%
    2. Amazon Web Services EMEA SAL UK Branch1× · 25%
    3. CIVICA UK LIMITED1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    63635ffb-8c22-47e8-9ad8-739692dd3a62-907497
    SC
    Buyer
    SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
    Sector
    IT & Software