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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsAI-Powered Transcription Tools Framework Agreement for Local Government
    Open tender

    AI-Powered Transcription Tools Framework Agreement for Local Government

    Contract value
    £500k
    Published 30 Jun 2026

    Market engagement for AI transcription tools framework agreement with strict data protection and security requirements for local government use.

    🇬🇧United Kingdom· WalesPublished 30 Jun 2026· 3 months agoviaFind a Tender
    Contract value
    £500k
    Published 30 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £500,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 months ago.

    30 June 2026
    Open tender · no closing date published

    Brief

    The Council is seeking to establish a framework agreement for AI-enabled transcription tools for use across local government services. The solution will support secure transcription, summarization, and note-generation from meetings, interviews, case discussions, supervision sessions, and other approved business interactions. This opportunity is particularly focused on high-risk and sensitive use cases involving special category data, employment matters, safeguarding information, and confidential material. Key Requirements: - Full compliance with UK GDPR, Data Protection Act 2018, and applicable legislation - Current Cyber Essentials and/or ISO27001 accreditation - Guaranteed tenant isolation and strict data usage restrictions (no training, fine-tuning, or product improvement using Council data) - Clear data hosting arrangements with UK/EEA residency details and sub-processor disclosure - Support for accessibility standards and Welsh language provision - Integration capability with existing local government systems This is a preliminary market engagement notice to understand available solutions before formal tendering. Interested suppliers should email expressions of interest to procurement@caerphilly.gov.uk by 15:00 on Monday 13 July 2026. A supplier event may be held to discuss requirements further. The intended contract start date is 1 October 2026 for three years with an optional two-year extension. Full service specifications will be provided in the formal tender documents.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, Caerphilly County Borough Council has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. NATIONAL CHILDREN'S BUREAU1× · 33%
    2. PROACT IT UK1× · 33%
    3. WELSH CENTRE FOR INTERNATIONAL AFFAIRS1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06bfd7
    CC
    Buyer
    Caerphilly County Borough Council
    Sector
    IT & Software