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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsClient Relationship Management (CRM) System Development
    Awarded contract

    Client Relationship Management (CRM) System Development

    Awarded
    £143.3k
    Published 20 Jul 2026

    Opportunity to develop and implement a scalable, feature-rich Client Relationship Management System for enhanced customer engagement and sales operations.

    🇬🇧United KingdomPublished 20 Jul 2026· 3 months agoviaContracts Finder
    Awarded
    £143.3k
    Published 20 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £143,250
      Pounds sterling
    • Tender closed
      17 Jun 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • AS
      ALCIUM SOFTWARE
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    20 Jul 2026Today17 Jun 2026

    Brief

    This opportunity seeks qualified vendors to develop or implement an Evolutive Client Relationship Management (CRM) System. The system should provide comprehensive functionality for managing customer interactions, sales processes, and business relationships. Key features should include customer data management, sales pipeline tracking, communication history, reporting and analytics, and integration capabilities with existing business systems. The solution should be scalable, user-friendly, and support multiple users across the organization. Interested suppliers should demonstrate experience in CRM system implementation, technical expertise, and ability to customize the solution to meet specific organizational requirements.

    Track record

    16 awards · 15 winners
    Open field

    No single supplier dominates the field.

    In it software, WEST SUSSEX COUNTY COUNCIL has awarded 16 contracts to 15 suppliers.

    Who wins here
    1. MONTERPOINT TECHNOLOGIES LTD2× · 13%
    2. STORM ID LTD1× · 6%
    3. ETHICAL SERVICES GROUP LIMITED1× · 6%
    4. ALCIUM SOFTWARE1× · 6%
    5. Pacific Computers Limited1× · 6%
    6. LUCIDWORKS, INC.1× · 6%

    +9 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    58477020-4b07-467e-b77f-8851ae742e38-907133

    Your fit

    Could you win the next one?

    This went to ALCIUM SOFTWARE. Sonar reads WEST SUSSEX COUNTY COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    WS
    Buyer
    WEST SUSSEX COUNTY COUNCIL
    Sector
    IT & Software