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    ContractsNew Homes Ombudsman Scheme Membership
    Closed contract

    New Homes Ombudsman Scheme Membership

    Contract value
    £12m
    Published 22 May 2026

    Deliver an ombudsman service providing mandatory dispute resolution and consumer redress for the new build housing market.

    🇬🇧United Kingdom· EnglandPublished 22 May 2026· 5 months agoviaFind a Tender
    Contract value
    £12m
    Published 22 May 2026

    Decision brief

    4 fields
    • Contract value
      est.£12,000,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Closed

    No longer open. Published 5 months ago.

    22 May 2026
    Closed — no tender deadline was published

    Brief

    The New Homes Ombudsman Scheme provides dispute resolution and redress services for homeowners purchasing newly built properties. This opportunity involves delivering an ombudsman service where membership will be mandatory for all housing developers. The scheme will be authorized to investigate complaints, provide redress to consumers, and impose civil sanctions on non-compliant developers. This is expected to operate as a concessionary arrangement with compensation based on estimated revenue from developer memberships. Potential service providers should note that all details, including implementation timelines and scheme parameters, remain indicative and subject to change as the regulatory framework develops.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-050a91

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    MH
    Buyer
    Ministry of Housing, Communities & Local Government
    Sector
    Professional Services