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    ContractsPost Office Branch Modernisation Strategic Design Consultancy
    Awarded contract

    Post Office Branch Modernisation Strategic Design Consultancy

    Awarded
    £120k
    Published 13 Oct 2026

    Post Office is appointing strategic design consultants to develop a long-term vision and modernisation blueprint for its 9,500-branch network by 2030.

    🇬🇧United KingdomPublished 13 Oct 2026· TodayviaContracts Finder
    Awarded
    £120k
    Published 13 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £120,000
      Pounds sterling
    • Tender closed
      21 Aug 2026
      1 months ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • QD
      QUININE DESIGN LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    13 Oct 202621 Aug 2026

    Brief

    Post Office is modernising approximately 9,500 branches by 2030 and is seeking specialist strategic design consultancy services to shape the future of its branch network. This role requires developing a comprehensive strategic blueprint covering: future network strategy, customer propositions and journeys, branch format concepts, service opportunities, design intent documentation, and success measurement frameworks. The consultancy will provide strategic direction for future branch, customer experience, technology and operational change programmes across the entire network. This is a Competitive Call Off from Post Office's Branch Assessment and Design & Shop-fit and Signage Framework (commenced 1 July 2024). All values are excluding VAT.

    Track record

    10 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In professional services, POST OFFICE has awarded 10 contracts to 10 suppliers.

    Who wins here
    1. HH Global T/A HH Associates Limited1× · 10%
    2. Accenture (UK) Ltd1× · 10%
    3. ALVAREZ & MARSAL EUROPE LLP1× · 10%
    4. Q5 LTD1× · 10%
    5. OCS Technical Services Ltd1× · 10%
    6. QUININE DESIGN LTD1× · 10%

    +4 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    438f3c00-c2fe-427a-b512-ad23c737e3bf-917559

    Your fit

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    This went to QUININE DESIGN LTD. Sonar reads POST OFFICE's work like this against your business — who holds it, and whether you could compete or partner next time.

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    PO
    Buyer
    POST OFFICE
    Sector
    Professional Services