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    ContractsForce Control Transformation Technology for Northamptonshire Police
    Awarded contract

    Force Control Transformation Technology for Northamptonshire Police

    Awarded
    £5.4m
    Published 29 Sept 2026

    Northamptonshire Police is seeking a Prime technology supplier to deliver a comprehensive Force Control Transformation system with contact centre, analytics, workforce management, and CRM capabilities over an initial 5-year term.

    🇬🇧United Kingdom· East MidlandsPublished 29 Sept 2026· TodayviaFind a Tender
    Awarded
    £5.4m
    Published 29 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £5,360,389
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East Midlands

    Suppliers

    1 supplier
    • 4T
      4NET TECHNOLOGIES LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    29 September 2026
    Awarded — no open tender advertised

    Brief

    Northamptonshire Police seeks a Prime supplier to provide a comprehensive Force Control Transformation technology ecosystem. The solution must deliver robust, scalable, and future-ready capabilities to improve citizen experience and operational efficiency. Required capabilities include: Contact Centre, Capture and Analysis, Workforce Management, Customer Relationship Management (CRM), and an Integration Platform (optional). The Prime supplier may deliver all capabilities directly or through approved subcontractors. The published budget covers an initial 5-year contract term. Extension options for an additional 5 years are available, with budgets to be determined and updated via contract modification based on actual consumption-based costs during the initial term.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, The Police, Fire and Crime Commissioner for Northamptonshire has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. eSafe Global Limited1× · 25%
    2. 4NET TECHNOLOGIES LTD1× · 25%
    3. SSS PUBLIC SAFETY LIMITED1× · 25%
    4. FORENSIC ANALYTICS LTD1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-067739
    PF
    Buyer
    The Police, Fire and Crime Commissioner for Northamptonshire
    Sector
    IT & Software