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    Contracts0300 Phone Number Service for FCA Motor Finance Consumer Enquiries
    Awarded contract

    0300 Phone Number Service for FCA Motor Finance Consumer Enquiries

    Awarded
    £80k
    Published 13 Aug 2026

    Procurement of a dedicated 0300 phone number service for consumers to contact the FCA regarding motor finance enquiries and complaints.

    🇬🇧United Kingdom· LondonPublished 13 Aug 2026· 2 months agoviaFind a Tender
    Awarded
    £80k
    Published 13 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £80,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • BT
      BRITISH TELECOMMUNICATIONS PLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    13 August 2026
    Awarded — no open tender advertised

    Brief

    The Financial Conduct Authority (FCA) seeks to procure an 0300 phone number service to enable consumers to contact the FCA with enquiries regarding motor finance matters. The 0300 number is a non-geographic telephone service that provides a cost-effective, unified contact point for the public. Suppliers should be able to provide professional call handling, routing to appropriate departments, and potential integration with existing FCA systems. This service will support consumer protection and regulatory oversight within the motor finance sector.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In media communications, FINANCIAL CONDUCT AUTHORITY has awarded 1 contract to 1 supplier.

    Who wins here
    1. BRITISH TELECOMMUNICATIONS PLC1× · 100%

    Across media communications, the most active winners are O2 Czech Republic a.s., O2 CZECH REPUBLIC AS, CITYFIBRE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06e37b

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    FINANCIAL CONDUCT AUTHORITY
    Sector
    Media & Communications