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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsNational Gambling Helpline Service Continuation
    Awarded contract

    National Gambling Helpline Service Continuation

    Awarded
    £14.5m
    Published 29 Sept 2026

    NHS England seeks continuation of the National Gambling Helpline to maintain service access and referral flows during transition to new gambling harms commissioning arrangements.

    🇬🇧United Kingdom· LondonPublished 29 Sept 2026· 1 month agoviaFind a Tender
    Awarded
    £14.5m
    Published 29 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £14,500,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Healthcare & Medical
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • GA
      GamCare
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    29 September 2026
    Awarded — no open tender advertised

    Brief

    NHS England is seeking to commission the continuation of the National Gambling Helpline, delivered by GamCare, following the introduction of the Statutory Gambling Levy in October 2025. As of 1st April 2026, NHS England became responsible for commissioning the complete gambling harms treatment pathway, including referral, triage, and aftercare services. The National Gambling Helpline is a critical, established service providing multi-channel support via telephone, email, WhatsApp, and online platforms, and serves as a primary referral route into treatment services. GamCare operates the well-known national helpline number that is widely promoted by gambling operators, financial institutions, local authorities, and voluntary sector providers. This opportunity is focused on maintaining service continuity to ensure system stability during the transition to future commissioning arrangements, avoiding disruption to patient access and established referral pathways.

    Track record

    119 awards · 84 winners
    Open field

    No single supplier dominates the field.

    In this category, NHS ENGLAND has awarded 119 contracts to 84 suppliers.

    Who wins here
    1. OVIVA UK LIMITED12× · 10%
    2. Momenta Newcastle Ltd8× · 7%
    3. Northamptonshire Healthcare NHS Foundation Trust6× · 5%
    4. PULSE HEALTHCARE LIMITED4× · 3%
    5. Counterweight Limited3× · 3%
    6. HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST2× · 2%

    +78 more suppliers

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0697fb

    Your fit

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    NE
    Buyer
    NHS ENGLAND
    Sector
    Healthcare & Medical